Post Reply Server Errors Help
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Posted 6/8/17 , edited 6/8/17
For all those that get the XBox server errors...

One: It is an APP issue in communication with server
Two: Crunchyroll CANNOT fix it immediately. No matter how much you ask.
Three: Ignore the B.S. Suggestion to remove shows from your Queue (It does nothing to fix the issue, it is not the cause of the issue, and several times I've done absolutely nothing, just to have it randomly start working again.)
Four: I have found that nearly every time I get the server issue error, I had left Crunchyroll open on the XBox, closing down the App when I'm done may help.

FINALLY: Asking Crunchroll support for help is ABSOLUTELY USELESS!! They know there's an issue, and the responses you will get are useless. I think they give you some crap solutions, and hope that it starts working again randomly after trying them. There is absolutely nothing that can be done.

Until Crunchyroll updates the App/Server and actually invests some time in finding the cause, (honestly, I don't think they have even bothered to look for it, or have done anything at all to address it), We are stuck with it.

There are plenty of other services for watching lots of great anime. Crunchyroll could be a leader, but sadly, this is absolutely crap with the server issues.
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Posted 6/10/17
"Four: I have found that nearly every time I get the server issue error, I had left Crunchyroll open on the XBox, closing down the App when I'm done may help."

Found the same correlation. Good to know I'm not imagining this.

Thanks for the quick summary of what you've tried. I'm glad to know its a known issue. Looking forward to a solution/update soon. Until then, GG.
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