Post Reply I think I broke the Crunchyroll app for PS4?
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28 / M / Bangkok
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Posted 6/8/17
So I've used Crunchyroll for a long time now on PS4, but the one thing that didn't bother me before is bothering me now often times in every episode there is a 2 line text that is long on both lines and it can disappear in 2 seconds. So whenever or before that happens I kept pressing pause and predicting when it might happen just in case so I press pause a lot in Crunchy roll for almost every new text. Now sometimes the show will pause when I haven't pressed pause sort of like the app or the system froze only the anime just stops playing. Other weird stuff that happens sometimes is when I first play an episode the image is slightly blurry kinda like older graphics but only for a few minutes then it adjusts to the way it should be. Also that same happens again after I take my PSVR headset off because I was trying to watch anime in the theatre mode of PSVR. Could I have possibly broke the Crunchy roll app? Anyone else experiencing this? Please tell me if the app is broken or if that is just my internet.
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61 / M / Earth
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Posted 6/8/17
The blurry beginning of play is how they are doing adaptive streaming now, it starts with the lowest res and adjusts upwards from there if it determines the connection can bear more data. It does that on Roku, Amazon Fire TV, Android that I have experienced myself, and judging by your experience with PS4, it's the same thing there.

The "pausing by itself" problem is an ongoing one with load handling in a monolithic database architecture, which has, in recent months, gotten more noticeable as CR has gotten more and more successful. Apparently gaming consoles are more susceptible than other means of watching...I rarely encounter it on Fire TV or Roku 3 except on weekends when the big shounen series get released, and several hours later, I don't have the issue at all. Other users have it worse, apparently...

There is an article here on what the problem is, and what they are doing about it, but without actually comitting anywhere when they expect to have it resolved.
https://medium.com/ellation-tech/stabilizing-improving-crunchyroll-service-c44c53789e86
3427 cr points
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28 / M / Bangkok
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Posted 6/8/17
Thank you very much so it's an internal problem that Crunchyroll needs to fix. I'm glad I didn't break the app.
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