Post Reply Payment issues
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Posted 6/8/17
My debit card did not have sufficient funds to pay for this month, and I checked my purchase log on my bank account and it did not show any records of crunchyroll taking anything out for this month. Any thoughts?
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Posted 6/9/17 , edited 6/9/17

gouda23 wrote:

My debit card did not have sufficient funds to pay for this month, and I checked my purchase log on my bank account and it did not show any records of crunchyroll taking anything out for this month. Any thoughts?


I believe that CR will make several attempts to charge the card to get payment, and if it continues to fail they will eventually give up and cancel your premium membership.

For specific info about your account and getting your payment situation sorted out you would need to contact customer support directly using the/contact form.
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