Post Reply Codes not redeeming
85 cr points
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M / America
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Posted 6/10/17
I've redeemed 4 pass codes today but none of them work. I get the message saying I redeemed them but I still don't have access to premium shows. I tried on several different devices and it still hasn't worked. I tried relogging but still nothing. Any advice?
50112 cr points
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61 / M / Earth
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Posted 6/10/17
If they were specifically PMed to you by someone else, then try contacting support: /contact

If they are codes that someone put up in comments or posts, or elsewhere online, like reddit, someone else may have found and redeemed them before you managed to get them entered.

And the ones you would earn yourself monthly /acct/?action=guestpass, by having a paid subscription, can only be given away, you can't use them yourself.

I wouldn't know which of those circumstances you are in from your post, I'm just listing out the possibilities.
85 cr points
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M / America
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Posted 6/10/17

asharka wrote:

If they were specifically PMed to you by someone else, then try contacting support: /contact

If they are codes that someone put up in comments or posts, or elsewhere online, like reddit, someone else may have found and redeemed them before you managed to get them entered.

And the ones you would earn yourself monthly /acct/?action=guestpass, by having a paid subscription, can only be given away, you can't use them yourself.

I wouldn't know which of those circumstances you are in from your post, I'm just listing out the possibilities.



Thank You! I used several codes that was from the guest pass forum and I got the message saying I got it but I didn't. Then, I tried one that was pm'd to me with the same results. I tried the contact link and hopefully it gets resolved soon.
50112 cr points
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61 / M / Earth
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Posted 6/10/17
There is one other possibility that I forgot to mention earlier...

If someone has already used something like 10 of them in 6 months, then further attempts to redeem more won't work until enough time passes to make them eligible again.

This may not apply to you specifically. Again, I'm only listing possibilities...
85 cr points
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M / America
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Posted 6/10/17
That is a possibility Thanks!
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