Post Reply A lot of troubles happening.
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Posted 6/12/17 , edited 6/12/17
Hey! So I've been using this website for the past year, cancelled quite a few months ago, and ever since I cancelled trouble upon trouble has occured, making a 8.99 monthly purchase while not being on the system (The support have been amazing and we've sorted that out, thank you guys ^^.) However I haven't received a refund for this time. Then on top of this, because I wish to keep using the service, I decided to downgrade to a 4.99 monthly purchase to watch more stuff, that was on June 5th, I came back from a holiday today and found that my premium had been cancelled, I haven't cancelling it myself and it's been very hard to keep slightly loyal to this site while numerous problems have been happening. I've emailed support about most of the problems, just emailed about the 4.99 month being cancelled, I'm not entirely sure what to do with this at the moment. Please help.
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Posted 6/12/17 , edited 6/12/17

Kabaine wrote:
I'm not entirely sure what to do with this at the moment. Please help.


Wait for support to get back in touch with you. The Site Support forum is primarily for assistance from other users, and we can't help with account-specific issues like this.
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