Post Reply Guest pass glitch
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Posted 6/20/17
So a week ago or so I got to cash in some guest passes I got a hold of. it went fine and my "membership" was cancelled on time, January 18th. So I go out to look for more passes, and get a hold of two. I redeem them both and it says the usual grats' you've got membership temporarily. But I don't. I think it might just be a delay in crunchyroll servers so I wait a day. Nothing. I check the membership history. It says the pass that ended the 18th is still active, and wont use the other guest passes I redeemed. (Date of checking being January 19th, 2017. If any mods could help me out I'd appreciate you forever.
Posted 6/20/17 , edited 6/20/17
Have you exceeded the limit on guest pass redemptions (10 per 6 months)?
Here the FAQ thread
http://www.crunchyroll.com/forumtopic-784141/common-problems-and-solutions
One Punch Mod
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Posted 6/20/17 , edited 6/20/17

Kono2 wrote:

So a week ago or so I got to cash in some guest passes I got a hold of. it went fine and my "membership" was cancelled on time, January 18th. So I go out to look for more passes, and get a hold of two. I redeem them both and it says the usual grats' you've got membership temporarily. But I don't. I think it might just be a delay in crunchyroll servers so I wait a day. Nothing. I check the membership history. It says the pass that ended the 18th is still active, and wont use the other guest passes I redeemed. (Date of checking being January 19th, 2017. If any mods could help me out I'd appreciate you forever.


I've moved this to Site Support / Minor Questions.

There's nothing moderators can do about this. Are you actually talking about something that happened back in January, or did an attempt at "June" get auto-corrected to January?

I suggest that if the problem were to result in your being unable to purchase a membership you should contact customer support, but I'm pretty sure that guest passes are considered a complimentary, but not guaranteed, feature and that they don't actually provide support services related to them.
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