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Post Reply Fairy tale on PS4 randomly stopping
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Posted 9/9/17 , edited 9/11/17
Yeah, I'm hoping this is fixed soon, though. The PS3 and after that, the PS4 are my two favorite ways to watch things (I prefer them over the iPad because they're connected to the TV, and our setup for the media PC is a little harder to work with at the moment...

Also, thank you for the contact link! For some reason, I missed it the first time I read your response. I went ahead and reported it.
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Posted 10/16/17 , edited 10/17/17
ive been haveing this problim on my PS4 (the only device i have to watch crunchyroll with) as well. it happens with shugo chara episodes 67, 68, 69, witch i eventualy skipped. but now its happening with episode 79 and i dont want to skip any more T,.,T
its like the PS4 stops even trying to load at around 30-40 sec in. and ya everything else ive watched on crunchyroll seems to work for me.
but after reading this thread it seems like theres others after all....thats rather conserning makes me kinda question my premium sub :(

can we get some kind of official word on this and if something being done to solve it?
cwolfc 
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Posted 10/25/17 , edited 10/25/17
Yes has been a issue for at least 3-4 months and have seen zero feedback from CR in the forums guess its time to file more support tickets to be ignored lol
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Posted 10/27/17 , edited 10/28/17
the problim seems to be getting worse....i just tried to watch Kanamemo and episode 4 wouldnt load. this is an anime ive actualy watched all the way through before on crunchyroll.
this is getting incredibly frustrateing im really close to simply unsubscribeing witch would be a shame T,.,T
come on crunchyroll say SOMETHING! even a "were aware of the problim and are working to resolve it" would be great
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Posted 11/1/17 , edited 11/1/17
all my shows do not work properly, they havent for months. every time i watch something the quality drops, it lags for about 5-10secs and sometimes backsteps that amount of time randomly in the show. it does this to every series i watch. ive delete, restarted and reinstalled the app, ive contacted my internet provider because crunchy claims its my service but netflix, hulu and amazonprime video work with no glitchs. i havent been able to keep up with anything and i reported this issue months ago to crunchy. heck ive even moved to a new house with new internet and no change to the app it all.

im almost to the point to cancelling crunchy, if it wasnt for the anime lootcrate discount
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Posted 11/3/17 , edited 11/3/17
I have the same issue with Fairy Tail. Episodes 6 on, plays for exactly 1:10, freezes, and if I restart plays exactly one minute, freezes, again and again. So far only with Fairy Tail watching on PS3 OR PS4. PC or IOS is ok...
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Posted 2/12/18 , edited 2/12/18
PROBLEM STILL NOT FIXED 2018 STILL CANNOT WATCH CRUNCYROLL FIX PLEASE
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Posted 2/23/18 , edited 2/23/18
I bought a subscription just to watch fairy tale. It's 2018 and it's still doing this crap on the ps4. I want a refund.
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Posted 2/23/18 , edited 2/24/18
This I think is the same as what I reported in
http://www.crunchyroll.com/forumtopic-1014313/ps4-playback-freezes-every-50-seconds-for-some-videos-or-series

Known failure cases for me:
Fairy Tale
Naruto Shippuden (starting midway thru the series)

Searching around, this problem has been going on forever (many months), got to wonder why Crunchyroll has not fixed it.
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Posted 3/1/18 , edited 3/1/18
Yea I have the same issues on PS4, some episodes work fine but others randomly stop and won't load anymore.
I've been forced to watch on my PC which...is kinda annoying.
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Posted 4/3/18 , edited 4/3/18
I'm pretty fed up with this issue, and am surprised so many others are having the same problem. I thought it was just me. I haven't had any issues with any other shows, but tried watching Fairy Tail yesterday (after switching over from Netflix at the 48th episode).

It always freezes at 1min and 10sec. Even leaving it for an hour didn't help anything, and no amount of restarting (the app and ps4) does any good. Like with other people only returning to the episode/queue list and resuming play works...until 1:40 later when it permanently freezes again.

And of course signing in to crunchyroll from the ps4 browser to watch it there instead of through the app doesn't work.
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Posted 4/10/18 , edited 4/10/18
Same issue here, can't believe there isn't a simple server side fix by now.
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Posted 5/13/18 , edited 5/14/18
Just subbed this past month and encountered this issue after watching several different shows and getting 100+ episodes into Naruto shippuden and it’s now a reoccurring problem. I’ve seen these before, but it’s still an incredibly annoying matter. Very confused how there is not a fix yet given that there are so many people with the exact same issue dating back to quite literally almost a year ago. Contemplating unsubbing. Going to put in a report I suppose as well.
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