Post Reply Can't cancell membership
5 cr points
Send Message: Send PM GB Post
Offline
Posted 7/2/17
Unsure why I am having this issue but when I try to cancel my membership it tells me I can't I just want to cancel my subscription plox
5 cr points
Send Message: Send PM GB Post
Offline
Posted 7/2/17
105325 cr points
Send Message: Send PM GB Post
57 / M / U.S.A. (mid-south)
Offline
Posted 7/2/17

mhdabbott wrote:

Unsure why I am having this issue but when I try to cancel my membership it tells me I can't I just want to cancel my subscription plox

You'll usually get that error if you either just signed up, or you are near the renewal date. It is a problem with CR's payment processing that means their "cancel anytime" should have an asterisk after it.

Also, if you paid with iTunes, you need to cancel there. If you paid with PayPal, while in theory you can cancel here, it is best to go into your authorized payment at PayPal and make certain it is deactivated there.

Der Zoodirektor
25957 cr points
Send Message: Send PM GB Post
35 / M / Germany
Online
Posted 7/2/17

mhdabbott wrote:

Unsure why I am having this issue but when I try to cancel my membership it tells me I can't I just want to cancel my subscription plox


Your renewal is already canceled. Your premium will expire on the 11th of July.
You must be logged in to post.