Post Reply Unauthorized payment method for new trial member.
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Posted 7/17/17
I'm a new member (account made a day ago) and when entering my credit card info (totally legit) for the free trial or premium membership, I get an unauthorized payment method.
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Posted 7/17/17
You should contact support directly about this. Just click the "Contact Support" link on the orange banner at the top of the forum page.
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Posted 7/18/17
I have had two payments taken out this month, why is this?
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31 / M / Dallas, TX
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Posted 7/18/17

Ubicorn wrote:

I have had two payments taken out this month, why is this?


Do you have a second account that may also be charging for Premium membership? You should /contact customer support directly for account/billing issues.
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Posted 7/20/17

TheGreekKey wrote:

You should contact support directly about this. Just click the "Contact Support" link on the orange banner at the top of the forum page.


Will do. Thanks.

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