Post Reply Guest Pass redeemed but not on my account?
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Posted 7/18/17 , edited 7/18/17
Basically, the guest passes were redeemed and activated (by me), but they were not added to my account.

Recently I was sent a few guest passes by a friend, which I tried to activate. Surprisingly, I was able to activate quite a few of the ones he sent me.

What I mean is:



But for some reason, for each pass I redeemed, I didn't receive the Premium Membership status? Out of all the ones I redeemed, I still retain the regular member status (making his passes go to waste in the process)

Was wondering if this is a technical issue? Or exceeding a guest pass limit? Kinda just want to be able to watch anime normally without this happening.

I was thinking of buying a membership for myself, but I'm not sure about this yet.
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Posted 7/18/17
Limit is ten redemptions within six months. After that they don't work until enough time passes to reset.

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Posted 7/18/17

asharka wrote:

Limit is ten redemptions within six months. After that they don't work until enough time passes to reset.



Ah, I see. Makes sense.

However, this rule doesn't apply to buying a premium membership for yourself, right?
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Posted 7/19/17

Kyuubi_TCOP wrote:


asharka wrote:

Limit is ten redemptions within six months. After that they don't work until enough time passes to reset.



Ah, I see. Makes sense.

However, this rule doesn't apply to buying a premium membership for yourself, right?


I'm not sure what you mean, unless maybe you are asking about purchasing a manual (one-shot) 30,90,360 days gift membership in the CR store, vs signing up for a subscription that automatically charges you periodically?

The gift memberships aren't related to the 48 hour passes, being an actual purchase instead of a freebie. They may seem similar due to having a code to redeem, but they should be entirely independent. If you have an issue with a purchase, then you would need to contact support to get it fixed. Paid memberships, whether by subscription or by gift would have to be guaranteed, where the 2-day passes are not.
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