So, I have a few gripes about the playback on VRV. I know I should post this there, but the site is sadly lacking in the community features of Crunchyroll proper, and I can't seem to find a contact link for them, so I'm posting this here. Sorry if this not the appropriate space for this. I would be glad of a link to the most appropriate forum. Github? IDK.
Anywho... I recently started a monthly subscription to crunchyroll. I am not subscribed to any of VRV's other services, but I still watchlist and stream everything through the VRV Website with my account linked. There are a few reasons for this.
The VRV player and website seem to work very well on my machine. I assume it is using html5 and not so much java or flash. I like the site's user friendly design and the way the watchlist tags watched episodes and remembers position for unfinished ones. (mpv backend?) That said, I do have one or two gripes about the player itself.
My main complaint is about subtitles. There seems to be a compatibility issue between the VRV player and crunchyroll's subtitle stream. What happens is that sometimes when a text translation is on the screen while a line is being spoken, the text translation will show, but the main subtitle track will not. I have noticed this in a scene from New Game!! season 2 episode 2 from last tuesday starting @ 12:13. It is the most recent and specific example I can cite, but I have also noticed the issue in Kabayashi-san chi no Maid Dragon and ShiroBako, since those shows also have alot of translated on screen kanji.
A second, and somewhat nit-picky complaint is about the volume. The player does a very good job of remembering position when the page is refreshed or returned to later, but it always seems to default back to max volume whenever a video loads. It also seems to exit fullscreen mode as well which means that every time a new episode starts of a show I'm watching, I have to maximize and adjust the volume. Like I said, this is a minor UI nit-pick and I'm not sure if anything can even be done about it. My main concern Is the subtitle issue.
Thank you for your consideration, and I apologize again if this is not the right forum for my griping. I would appreciate a referral to the proper channels if this is the case.