Post Reply crunchyroll app keeps crashing
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Posted 7/29/17 , edited 7/29/17
I have been using the mobile app for about a month without any problems,but today when I went to watch a video, i watched the ad and then it gave me a message saying "crunchyroll has stopped" with the options to restart the app or send feed back, I tried to restart the app which did not work. I then went on to uninstall the app and reinstall it, which also did not work, I then tried using a second account, which had the same result, not working. If any one knows a fix to this problem please let me know! Thanks!
7 cr points
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Posted 7/29/17 , edited 7/29/17
I think a lot of people are currently having this problem
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34 / M / Canada
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Posted 7/29/17 , edited 7/29/17
Same problem for me! Frustrating but im glad im not the only one. Hope its fixed soon
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23 / M
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Posted 7/29/17 , edited 7/29/17
I am experiencing the same problem unfortunately!
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Posted 7/29/17 , edited 7/30/17
Same. See video image for a half second then black screen for a second or two. See video image again and then app crash report which I sent feedback back.
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28 / M / Louisville, KY
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Posted 7/29/17

mistermsk wrote:

Same. See video image for a half second then black screen for a second or two. See video image again and then app crash report which I sent feedback back.


Unfortunately, that feedback is for Google, not Crunchyroll. If you look at the terms of submitting your feedback, it shows Google. So, something may have happened to the application that caused the operating system to crash it. A likely cause would be a memory leak.
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Posted 7/29/17
7 cr points
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Posted 8/2/17
Anyone heard anything about what's going on? Or are we all still in dark paying for nothing lol
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