Post Reply Lost my Queue
16003 cr points
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30 / M
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Posted 7/29/17
Hello, I had easily 80 shows I had in my queue. Everytime I watched a whole season or show I would leave it in my queue so I could go back and rewatch at anytime.

I just logged in today to see my queue is down to 8 shows, and my history looks like it is a year old.

Did we get a large loss of data or did CrunchyRoll roll me back or roll our data back?

53105 cr points
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61 / M / Earth
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Posted 7/29/17
You may have gotten a new IP address from your ISP that isn't geolocated correctly. Go to this page: /contact then scroll down to see what the "Detected Country" is. If that doesn't seem correct, then you need to get your ISP to fix it, or give you a different address that works.

Not positive that's the problem, but other than if you manually changed your language preference settings, there aren't too many other possibilities for all devices and web browser player to agree on the results.
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