Post Reply Can't get my free trial, i get the error "Sorry, you can have only one free trial per payment method."
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Posted 8/1/17 , edited 8/1/17
For ages, I have been wanting to get into watching anime as I've heard from a few friends that there is a lot of good anime like Attack on Titan, Tokyo Ghoul, etc. So I decided the first anime I would watch would be GAMERS! as it is based on something I already love. I want to watch it in 1080p so I went to claim my 14 day free trial but I keep getting the above error, obviously, i haven't tried to do it with any other payment methods or else the problem would be obvious. I tried it a few times a couple days ago but then it started spitting out another error (which I found out I had triggered the anti-fraud system and had to wait a day for it to work again) but the previous issue is still here, so I'm not sure how to fix it, maybe one of the mods or the admins could just do it directly perhaps? My username is Sol33t303. (also if it helps at all I'm using Chrome and Linux, though this doesn't seem like it would an issue on my side) If anybody needs more info I'll try to provide :)
(PS sorry for the horribly huge wall of text I have created)
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Posted 8/1/17 , edited 8/1/17
Try contacting them directly -> http://www.crunchyroll.com/help?topic=contact

Also, check your card, since they only accept " Credit Card (Visa, Mastercard, American Express, and Discover), and Paypal." <- taken from the premium faq

Sorry I can't help more!
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Posted 8/1/17 , edited 8/1/17
Ok thanks, I'll use that, my card is a Mastercard and I checked this when I was doing it and it selected it so that should be all good.
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