Someone hacked my account
Posted 8/5/17
As the title says, someone hacked my account and I had to make a second account to get on the forum to try to post because no one has responded to my emails yet. It started a couple days ago when I got a random Spanish email from Crunchyroll (I do not speak Spanish) and I ignored it because I looked it up and someone said it was a glitch...okay sure.
Well this morning I check my email and it told me my email address had been changed to some email that is most definitely not mine. I've been trying to recover the password but obviously I cannot because my email is no longer linked to my account. They also tried to charge me for a premium memebership through my PayPal (for like $15) which I have since canceled and I hope it will cancel. I need someone to respond to me ASAP.
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Posted 8/5/17
You need to put in a formal support request for account issues. /contact
Posted 8/5/17
I have, I sent in two and have yet to get a response. I would think they could reply by now considering someone that isn't me has charged my account. I'm kind of peeved. I want someone to just shut my account down.
Der Zoodirektor
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Posted 8/5/17

leahnicolem wrote:

I have, I sent in two and have yet to get a response. I would think they could reply by now considering someone that isn't me has charged my account. I'm kind of peeved. I want someone to just shut my account down.


Was this addressed in the meantime?
If not, what is your proper user name?
Posted 8/6/17
weaboobitch

...lol

http://www.crunchyroll.com/user/weaboobitch

(No one has responded to me yet.)
Sailor Candy Moderator
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Posted 8/6/17
op nuked
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