Cant cancel subscription for next month
Posted 8/9/17
Hello, I cant cancel my subscription for next month. When I try to do so it says "You must have an active recurring Premium Membership to view this page''. When I try to delete my account it says ''You still have a recurring membership. Please cancel it first.'' On my acount it says ''recurring: Yes'' Please help I dont want to pay for this anymore.
Laenri 
23180 cr points
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29 / M
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Posted 8/9/17
I wonder if this is any relation to how I can't use my membership even though I'm paying for it? And when I try to cancel it or add a sub, it says I have one already. Yet looking at the menu above, I see the option for "Try free: Premium" and I can't watch the premium videos lol.
50078 cr points
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61 / M / Earth
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Posted 8/9/17
For billing/account assues, you need to put in a support request directly: /contact
Dragon
65091 cr points
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Posted 8/10/17
Looks like the OP nuked, so closing thread.
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