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Post Reply The first-of-its-kind McDonald's in the U.S.
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Posted 8/11/17 , edited 8/12/17
The first-of-its-kind McDonald's in the U.S. right here in the Valley
https://www.youtube.com/watch?v=f1vur6eADaY

32nd st and Indian school -- it's not exactly close...

I'm guessing in the next few years most of the stores will be more like this then ? I'm assuming the food will still be horrible though


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Posted 8/11/17 , edited 8/12/17
I'm in the north part of Phoenix. I think I need to start telling some people about this.
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Posted 8/11/17 , edited 8/13/17
I just assume that the machines will have an approximate 20% uptime from the physical abuse they suffer.
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Posted 8/11/17 , edited 8/12/17
Yeah I can see some old people walk in and be like what the f*** is this and try and click with their nails like my grandma does with her smartphone then it doesn't work and she clicks harder and it'll break probably after all the old people get done with them.

"We don't need none those dang adding contraptions"
Omni42 
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Posted 8/11/17 , edited 8/12/17
We've had these in New Zealand for a while now.
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Posted 8/11/17 , edited 8/12/17

Evilshadowx wrote:

Yeah I can see some old people walk in and be like what the f*** is this and try and click with their nails like my grandma does with her smartphone then it doesn't work and she clicks harder and it'll break probably after all the old people get done with them.

"We don't need none those dang adding contraptions"



they have gorilla glass 4 or 5 for phones/tablets now a day? i don't think you can just poke through the glass of these kiosk even with long fingernails-- unless you kick or use a hammer on it. and then get arrested

$0/hr, no benefits, 24/7 work schedule,etc-- no human employee can compete with this
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Posted 8/11/17 , edited 8/12/17
Not, "First-Of-Its-Kind" ... I have eaten at one of these Macs a few weeks ago. Your news station is embellishing the truth.


As for the kiosks, they're glass, and awesome. It prints your order on a receipt, you take a number and your receipt to the counter, pay and find a table, they then deliver your meal when it's ready. The wave of the future is here early and you can thank the rise in minimum wages for the incentive to modernize.
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Posted 8/11/17 , edited 8/12/17

dulun18 wrote:


Evilshadowx wrote:

Yeah I can see some old people walk in and be like what the f*** is this and try and click with their nails like my grandma does with her smartphone then it doesn't work and she clicks harder and it'll break probably after all the old people get done with them.

"We don't need none those dang adding contraptions"



they have gorilla glass 4 or 5 for phones/tablets now a day? i don't think you can just poke through the glass of these kiosk even with long fingernails-- unless you kick or use a hammer on it. and then get arrested

$0/hr, no benefits, 24/7 work schedule,etc-- no human employee can compete with this


Just waiting for the drunks to roll in after midnight-2am. Or is that just taco bell?
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Posted 8/11/17 , edited 8/12/17

dulun18 wrote:
$0/hr, no benefits, 24/7 work schedule,etc-- no human employee can compete with this


Well, it's not $0/hr as they do have to purchase the kiosk, pay someone to install it, pay the electricity to run it and some one to fix it when it breaks. As for the part about no human employee being able to compete, that is completely true. I am curious to know how much it would cost to operate the kiosk over the course of it's life.
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Posted 8/11/17
A few of these "new designs" have been in Florida for a couple years already...

Far as costs go however, I'd wager the initial cost of setup and installation to handle about $120k or so. It's been a few years so i don't remember the actual figure, but I think McDonald's expects an Employee to cost $450 or $600 for every person who shows upand quits within their probationary period. Could be wrong as it has been some time since I was there. That can easily get you 200+ employees sure, but the skills and efficiency (and sometimes Training) will vary. For every 4+ Star employee you get three 3-Star and five 2> star employee. You also don't get to choose who to keep from a hiring run of 5 or 6 people, as you can count on one or two thirds to leave within 3 months. Unlucky you lose your best hire you were counting on to strengthen your team. Not to mention places that have trouble getting applicants, McDonald's down the street I live has to close their indoor lobby due to lack of employees some nights.

Far as Maintenance, I wouldn't count that to be a high cost. Electricity is cheap considering all the rest that needs to be powered, and you can shut them down after the dining room closes for the night. You can depend on them to be on a scale comparable to a register's Point of Service. (I mean 1-3x the power consumption, probably on par though.) Maintenance will run through mostly the management team or a call center rep, all of which are included in the current costs. The few times they would require a proper technician to come and service the physical device is when you use insurance , but the Techs probably don't get more than $300-$500 an hour for that (cost to do the job). So instead of being $7.50 (Federal Minimum) or $15 (What most seem to want as the minimum) plus food (on per franchise policies'), breaks (unpaid and paid downtime), insurance (for whoever got {un}lucky enough to have that requirement), and Overtime pay (however they manage to get there), all of the maintenance cost for the machine is down to Electricity, perhaps a separate Insurance (Most of the cost I would list), and training time for Management with the occasional spike every 2 years. I'd put this cost at $450 a month? $500 a month even? Cheaper than even the Federal Minimum wage if the employee only worked part time 20 hours a week.

So this will free up manpower for the restaurants to focus on the food, focus on the Drive-Thru (the main source of income per Quick Service Restaurant) and allow the Dining area to remain "staffed." If the QSR makes an average of $30k a month and we allow 30% of the sales to be attributed to the machine, it can pay for itself in a little over a year, year and half maybe. It never forgets, it never messes up (customers do that enough times), and it won't ever walk out of the job on a whim. If it weren't for my very young age and lack of funds I would have tried to do this 5 years ago.
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Posted 8/11/17 , edited 8/11/17

likenew wrote:
Just waiting for the drunks to roll in after midnight-2am. Or is that just taco bell?


I don't know. I think some fast food stores will close their doors around 10PM and you have to use the drive through instead.




Minsc wrote:



Well, it's not $0/hr as they do have to purchase the kiosk, pay someone to install it, pay the electricity to run it and some one to fix it when it breaks. As for the part about no human employee being able to compete, that is completely true. I am curious to know how much it would cost to operate the kiosk over the course of it's life.


This is true. I forgot about the upfront cost of the machine but if you compare to the cost of hiring an employee at $15/hr for 1 year vs a machine.. it's an obvious choice.

I'm sure you can buy multiple machines for the pay of 1 employee. There was some study from some university that the $15/hr movement caused people to earn less instead of more + the rise of automation-- i guess it's too late now to stop "THE RISE OF THE MACHINES"!!

Pledge for $15 - Pledge to Start a Business That Pays a $15 Minimum Wage! | We the Internet TV
https://www.youtube.com/watch?v=jvixY6yLQns


$15/hr 40hr week + taxes


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Posted 8/11/17 , edited 8/11/17

Omni42 wrote:

We've had these in New Zealand for a while now.


Yeah we've had them here in Australia for a while now as well.
I dont go to McDonalds often but it was cool being able to order on a touch screen and not have to line up. I think i had small difficulty getting my order exactly how i wanted it but i think its pretty well laid out and straight forward.
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Posted 8/11/17

Omni42 wrote:

We've had these in New Zealand for a while now.


Yeah, same here in Australia.
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Posted 8/11/17

gornotck wrote:

I just assume that the machines will have an approximate 20% uptime from the physical abuse they suffer.


More or less the machines they have for ordering in Mc Donalds (these) in Australia usually are down but half of them are always working.
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