Post Reply Changed my Crunchyroll Subscription to VRV and stopped receiving guest passes
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Posted 8/11/17 , edited 3/13/18
As the title says earlier this year i changed to a linked membership through VRV and i stopped receiving guest passes. It never said when I do that that it would happen. If it isnt supposed to happen how do I start receiving them once more?
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Posted 8/12/17 , edited 3/13/18

keltharthelegend wrote:

As the title says earlier this year i changed to a linked membership through VRV and i stopped receiving guest passes. It never said when I do that that it would happen. If it isnt supposed to happen how do I start receiving them once more?


I'm also linked through VRV, and haven't received a guest pass in months. Either it's by design, or the guest pass system is broken for VRV memberships.
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Posted 8/12/17 , edited 3/13/18
This should be fixed or explained more clearly. Any crunchyroll mods that can look into this?
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Posted 8/12/17 , edited 8/12/17

keltharthelegend wrote:

This should be fixed or explained more clearly. Any crunchyroll mods that can look into this?


Mods here are unpaid volunteers, mostly there to keep the forums and comment sections cleaned up from spam, hateful attacks, and non PG-13 content. Outside of those duties, they're not actually staff members. If you want an official statement, you'll have to ask support: /contact

I do know the question about passes being included or not was asked more than once in the forums in the last few months, but I've never seen any official response to those questions. Your post is the first time I've actually seen where anyone has reported that those don't seem to be part of the deal.

Frankly, I'm not really surprised; the additional Plus benefits (like free shipping (US) and beta version access) don't carry over that way, either... In the beginning of the year, they were having problems with the passes, or had even considered dropping them entirely, but probably got too many complaints about it...

I googled and found an old statement from their help site at the time, (which may not actually be fully relevant anymore), but they did say this a few months (maybe a half-year) ago, albeit in an answer which was completely unrelated to anything about VRV membership linking:

Guest Passes are a complimentary service, not a guaranteed part of the Premium offering



skarob 
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Posted 8/11/18 , edited 8/11/18
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Posted 8/11/18 , edited 8/12/18
I'm not linked to VRV but haven't gotten a new guest pass since June 14. Seems something's going on with the guest passes.
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Posted 8/11/18 , edited 8/12/18

marklebid wrote:

I'm not linked to VRV but haven't gotten a new guest pass since June 14. Seems something's going on with the guest passes.


That seems to be a popular date.... /forumtopic-1023127/#57737573
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