Post Reply Videos Won't Work
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Posted 8/13/17 , edited 8/13/17
I don't know why, but whenever I try watching any anime on this site, the video just won't play. It just stays on a blank, black screen forever. I've tried going to other episodes of the anime as well as other anime entirely, but none of them work. I've tried changing the quality, still doesn't work. Someone help, I really want to watch these anime and I don't have any legal alternatives.
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Posted 8/13/17 , edited 8/13/17
Having the same issue. sent helpdesk request via the "Video Playback problems?" link. waiting for response. I was however able to get the videos to work on my iPad and my samsung phone so the issue seems to be chrome.
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Posted 8/13/17 , edited 8/13/17

DiamondTheHedgehog556 wrote:

I don't know why, but whenever I try watching any anime on this site, the video just won't play. It just stays on a blank, black screen forever. I've tried going to other episodes of the anime as well as other anime entirely, but none of them work. I've tried changing the quality, still doesn't work. Someone help, I really want to watch these anime and I don't have any legal alternatives.

I have that problem before on specific browser, but it was so long ago I don't recall how I resolved it.


In the interim, if you are running on Windows 8.1, try Internet Explorer, or if you have Windows 10, try Edge. Both of those have Flash built in, just as Chrome does. If you have Windows 10, you could also use the Crunchyroll app from the Windows 10 app store.

If I do this, be aware that Edge (and possibly IE in Windows 8.1) will block Flash sites by default. The easiest way to get Edge to unblock Flash for CR is to click on the "Get the latest Flash Player", at which point Edge will ask you if you want to unblock the site.

If you have a different browser or use a different platform, you could install Flash, but I don't believe it is worth the bother for a temporary solution.

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Posted 8/13/17 , edited 8/13/17
Okay, so using the app on the Windows Store works. I just hope the actual website works too soon.
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Posted 8/13/17 , edited 8/13/17

DiamondTheHedgehog556 wrote:

Okay, so using the app on the Windows Store works. I just hope the actual website works too soon.

In another topic, someone else mentioned a problem that can cause the issue in Chrome and the solution:
http://www.crunchyroll.com/forumtopic-998165/video-not-playing-using-google-chrome-see-here#56530489

That may not be the problem you are having, but I thought it was worth pointing out in the event it is.

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