Post Reply CR not working on Fire tv
2012 cr points
Send Message: Send PM GB Post
30 / M / Netherlands
Offline
Posted 8/17/17 , edited 8/17/17
Was using cr on my fire tv for 3 days and now when I load it up... It says you have no internet connection???

Tried restarting my device and uninstalling cr, but nothing works
54914 cr points
Send Message: Send PM GB Post
61 / M / Earth
Offline
Posted 8/17/17 , edited 8/17/17
Just a shot in the dark, it's not clear to me if you have tried this:

Go to the main device settings
then to Applications
then to "Manange Applications"
then to Crunchyroll
then "Clear Data"

This will force you to log back in. Go to the settings within the Crunchyroll app itself once you start it after clearing data.

No guarantees, and it will put you through the pain of logging in, but maybe it will clear something...

There's no instructions saying so explicitly, but I have found that if you don't quit a session every time by (only) using the back arrow (not the "home" button, or even just letting it sit) that the session eventually times out and leaves you in a weird state where nothing works...
2012 cr points
Send Message: Send PM GB Post
30 / M / Netherlands
Offline
Posted 8/17/17 , edited 8/17/17

asharka wrote:

Just a shot in the dark, it's not clear to me if you have tried this:

Go to the main device settings
then to Applications
then to "Manange Applications"
then to Crunchyroll
then "Clear Data"

This will force you to log back in. Go to the settings within the Crunchyroll app itself once you start it after clearing data.

No guarantees, and it will put you through the pain of logging in, but maybe it will clear something...

There's no instructions saying so explicitly, but I have found that if you don't quit a session every time by (only) using the back arrow (not the "home" button, or even just letting it sit) that the session eventually times out and leaves you in a weird state where nothing works...


tried all that earlier
2012 cr points
Send Message: Send PM GB Post
30 / M / Netherlands
Offline
Posted 8/17/17 , edited 8/17/17
When I open the app I am shown a screen saying "you have no internet connection" when I clearly do and then the app just closes
19 cr points
Send Message: Send PM GB Post
50 / O
Offline
Posted 8/23/17 , edited 8/24/17
Does Roku or apple tv have this problem? I am getting tired of this 'no internet connection' problem and am this close to cancelling. I pay to watch some anime when I come home from a long day of work and this has been going on for too long.
37891 cr points
Send Message: Send PM GB Post
29 / M / New Jersey
Offline
Posted 8/24/17 , edited 8/24/17

SammyXI wrote:

Does Roku or apple tv have this problem? I am getting tired of this 'no internet connection' problem and am this close to cancelling. I pay to watch some anime when I come home from a long day of work and this has been going on for too long.


No issues on Apple TV here. Only when the entire service has issues and I experience similar issues on my iOS devices does the Apple TV app act up.
29005 cr points
Send Message: Send PM GB Post
47 / M
Offline
Posted 1/9/18 , edited 1/10/18
same issue here nothing works and have no support from crunchy roll
5 cr points
Send Message: Send PM GB Post
28 / M
Offline
Posted 3/13/18 , edited 3/14/18
For me it seems to only do this at night ALL DAY it works fine but recently its only goes out at night
7 cr points
Send Message: Send PM GB Post
32 / M
Offline
Posted 4/10/18 , edited 4/10/18
Have this issue right now also. Has anyone found a way to fix it? Where is crunchy roll support on this?
You must be logged in to post.