Post Reply Premium account with ads
19005 cr points
Send Message: Send PM GB Post
Offline
Posted 8/19/17 , edited 8/19/17
Hi there
Can someone help me ?

My account said my premium had expired and have to renew.
But when I went to renew my account iT says i am still premium member at the settings area.
And at my account status iT is normal.
Now I have to watch episodes as premium member and with the ads
Can someone help me with this please
120408 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 8/19/17 , edited 8/19/17

GijsNijweide wrote:

Hi there
Can someone help me ?

My account said my premium had expired and have to renew.
But when I went to renew my account iT says i am still premium member at the settings area.
And at my account status iT is normal.
Now I have to watch episodes as premium member and with the ads
Can someone help me with this please


I've moved this to the Site Support/Minor Questions forum, but if your settings page still says you are premium, then contact customer support directly using the /contact form.

Right now, to me, your profile page doesn't show that you are Premium.
19005 cr points
Send Message: Send PM GB Post
Offline
Posted 8/19/17 , edited 8/19/17
Thnxs lorreen

I already contacted custumer support. They said they fixed iT
and they did. Known problem with iTunes payment.
You must be logged in to post.