Post Reply Account hacked, but not stolen?
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Posted 8/19/17 , edited 8/19/17
Somebody hacked this account (which I'm sure of, because shows I've never watched are in my history), but that person hasn't STOLEN my account. I can still watch all my shows and etc. Is there any way for me to kick them off in case they plan to steal the account in the future?
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Posted 8/19/17 , edited 8/19/17

AnimeDummy wrote:

Somebody hacked this account (which I'm sure of, because shows I've never watched are in my history), but that person hasn't STOLEN my account. I can still watch all my shows and etc. Is there any way for me to kick them off in case they plan to steal the account in the future?


1) Change your password. They might still be able to use the account for a little while longer, but eventually they would need to log in and wouldn't be able to if you've set a new password that you don't use anywhere else.

2) Remove any devices you don't recognize as yours here: https://www.crunchyroll.com/acct/?action=devices If you're having a hard time telling what's yours and what's not, then the safest thing to do would be to remove them all, then reactivate yours from scratch.
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Posted 8/19/17 , edited 8/19/17
Ok, I removed someone's phone from the device list. Thanks for the advice!
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Posted 9/11/17 , edited 9/11/17
Had the same problems, and finally did the same thing yesterday. It work for you?
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Posted 9/12/17 , edited 9/12/17
Yeah, I had the same issue. I kept changing my password and couldn't figure out how they were still in there. I removed the devices hopefully that will fix it. In my case they kept hanging the subtitles on me.
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