Post Reply Naruto for UK users working?
Kvsqm1 
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Posted 8/20/17
So for the UK users the first part of Naruto (220 eps) was put on Crunchyroll not too long ago and I've been wanting to finally marathon it and Naruto Shippuden before Uni starts. However, everyday I check on my Xbox or tablet to see if it's working but I keep getting application error and when I check on the tablet it says they are preparing it for my device. It's been like this roughly for a week and then I checked once again today but nothing. I decided to check a bunch of episodes at random and then episode 182 started to work but not any from the first season. So I'm wondering what the hell is going on because I can't wait any longer.
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25 / M / United Kingdom
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Posted 8/22/17
It seems to work on a desktop browser but I've not been able to get it on the android, apple or playstation app so I think its an issue with the apps instead of the videos themselves
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Posted 8/22/17
Default language set to "English US"? The UK setting doesn't have subtitles associated with it, probably.

/acct/?action=video

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Posted 8/22/17
Doesnt solve the issue at least for android and apple. Android says its preparing the show for the app and on apple it says it is unable to load the video. Haven't tried on the ps4 app as I don't have it with me atm
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Posted 8/22/17

adhdmadness wrote:

Doesnt solve the issue at least for android and apple. Android says its preparing the show for the app and on apple it says it is unable to load the video. Haven't tried on the ps4 app as I don't have it with me atm


Android has something local on the device in its settings, I tested setting it to UK and it gives me the same error you mentioned. Changing it back to US then plays the vid.

Does the Apple app have its own setting on the device itself for subtitle language?
Der Zoodirektor
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Posted 8/22/17

adhdmadness wrote:

Doesnt solve the issue at least for android and apple. Android says its preparing the show for the app and on apple it says it is unable to load the video. Haven't tried on the ps4 app as I don't have it with me atm


You need to set the apps' language to English (US) as well. There is literally no English (UK) content.
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Posted 8/22/17
Thats fixed the issue now on both devices. Thanks for the help
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