Post Reply Can't get into my guest pass
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24 / M / Memphis
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Posted 8/28/17 , edited 8/28/17
is this a bug?
Posted 8/28/17 , edited 8/29/17

misterbelle wrote:

is this a bug?


More details could help assist in trying to figure out if it is or is not.
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24 / M / Memphis
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Posted 8/30/17 , edited 8/31/17

LunaTakimoto wrote:


misterbelle wrote:

is this a bug?


More details could help assist in trying to figure out if it is or is not.


i mean i got to guest pass and it just says "Sorry, an error occurred!"
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27 / M / Canada
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Posted 9/13/17 , edited 9/14/17

misterbelle wrote:
is this a bug?

Crunchyroll now enforces a limit of no more than 10 guest passes redeemed every 6 months per user. If this doesn't apply to you I'd try contacting the Crunchyroll support, here's a link to the contact form: /contact.
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24 / M / Memphis
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Posted 11/4/17 , edited 11/4/17
i haven't gotten one since Nov 13, 2016
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62 / M / Earth
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Posted 11/4/17 , edited 11/4/17

misterbelle wrote:

i haven't gotten one since Nov 13, 2016


For account issues, you need to put in a direct support request: /contact
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