Post Reply Xbox one saying something went wrong when attempting to open the app
17003 cr points
Send Message: Send PM GB Post
25 / M
Online
Posted 8/31/17
cant get into the app at all after I had to reinstall it
5 cr points
Send Message: Send PM GB Post
Offline
Posted 4/8/18
Me too, I can’t even open the app.
7 cr points
Send Message: Send PM GB Post
Offline
Posted 22 days ago
Lets me in but instantly get kicked out it’s very annoying especially when I’m paying for this
59905 cr points
Send Message: Send PM GB Post
31 / M / Dallas, TX
Online
Posted 17 days ago

nomadicmike3039 wrote:

have this problem as well going on several weeks. started as just being kicked off after about ten seconds on site. tried the so called customer service representative and their scripted responses. utterly worthless. AND now the app will NOT even load. This has got to be connected to xbox 360 not being supported anymore. OR its could be their way of forcing people to pickup VRV (which in my opinion is garbage). Why should anyone get a crappy package plan just to use one single item? But knowing how quickly their tech team works, this problem WILL
NEVER get fixed and they'll just pass the blame on everyone else. But the bright side is they will still get a steady paycheck.....and a raise.


Have you tried any of the steps outlined in this FAQ article: https://help.crunchyroll.com/hc/en-us/articles/208891166-My-XBOX-ONE-app-won-t-let-me-watch-any-videos-?

You may also want to go through your /queue on the website, and remove any entries that show a blank white box where the next episode thumbnail should be.
22581 cr points
Send Message: Send PM GB Post
57 / M / Texas
Offline
Posted 3 hours ago
I get this ONLY on Sundays (go figure) . When it happens on my Xbox One X , it will also do it on my S in the other room , my 360 and my android phone . Only way to get in is thru the PC .
You must be logged in to post.