Payment Methods and Purchasing

Last Updated: September 11th, 2013

Currently we provide the option to pay with a Credit Card, Paypal, and with Paymentez. Instructions on how to purchase, with each payment method, are listed below: (Note: Always read the terms during the sign up process so that you fully understand what you are signing up for.)

  1. To start a Free Trial for yourself:

    • Go to the Premium Comparison page
    • Pick the proper plan and click the corresponding "Get Free Trial" link.
    • On the Start Your Free Trial page, read the terms and click "Continue":
    • On the Billing Information page you'll need to use either a Credit Card or Paypal account:

      If you plan to use a Credit Card:

      1. Enter your Credit Card number
      2. Enter the Expiration Date of your card
      3. Enter your card's Security Code (CVC/CVV/CV2 number)
      4. Enter your First and Last Name, as it appears on your Credit Card
      5. Enter the address that your Credit Card company has on file
      6. Enter the Email address that you want your receipts sent to
      7. Click the "Start Free Trial" button

      If you plan to use a Paypal account:

      1. Click the "Check out with Paypal" button
      2. Log in to your Paypal account
      3. Continue through to confirm that you wish to start the Free Trial
  2. To directly purchase a recurring subscription for yourself:

    • Go to the Premium Comparison page
    • Pick the proper plan and click the corresponding "Skip the free trial" link or "Choose" button to directly purchase a membership subscription
    • Select the desired membership package and click the corresponding button for it.
    • Select the proper payment method:

      If you want to use a Credit Card as your payment method:

      1. Click the Credit Card icon/button
      2. Enter your First and Last Name, as it appears on your Credit Card
      3. Enter your Credit Card number
      4. Enter the Expiration Date of your card
      5. Enter your card's Security Code (CVC/CVV/CV2 number)
      6. Enter the address that your Credit Card company has on file
      7. Enter the Email address that you want your receipts sent to
      8. Click the "Continue" button to process your payment

      If you want to use a Paypal account:

      1. Click the Paypal icon/button.
      2. Log in to your Paypal account
      3. Continue through to confirm and process your payment
  3. To directly purchase a non-recurring subscription for yourself:

    • Go to the Premium Comparison page
    • Pick the proper plan and click the corresponding "Skip the free trial" link or "Choose" button to directly purchase a membership subscription
  4. To purchase a non-recurring subscription as a gift for a friend:

    • Go to the person's profile on Crunchyroll
    • Click the Send Gift button on the left hand side
    • Make sure the person's username is typed in properly
    • Select the proper membership type
    • Select the proper membership package
    • Examine your Shopping Cart to make sure that everything is in order
    • Click the Proceed to Checkout button
    • On the Billing Information page you'll need to use either a Credit Card or Paypal account:
      • If you want to use a Credit Card as your payment method:
        • Click the Credit Card icon/button
        • Enter your First and Last Name, as it appears on your Credit Card
        • Enter your Credit Card number
        • Enter the Expiration Date of your card
        • Enter your card's Security Code (CVC/CVV/CV2 number)
        • Enter the address that your Credit Card company has on file
        • Enter the Email address that you want your receipts sent to
        • Click the "Continue" button to process your payment
      • If you want to use a Paypal account:
        • Click the Paypal icon/button.
        • Log in to your Paypal account
        • Continue through to confirm and process your payment

If you have already purchased a recurring Premium Membership subscription and would like to change your payment method, you'll need to do the following':

  1. To change from one Credit Card to another Credit Card:

    • Update the Credit Card on your account
        Premium Membership Status page
      • Click on the "Change Card" link
      • Enter the new Credit Card information and click "Update Card"
    • After this is done, your membership subscription will automatically charge the new Credit Card on your next renewal date, as well as for subsequent renewals.
  2. To change from a Paypal account to a Credit Card:

    • You'll need to disable your current membership from renewing:
    • Then, after your current month of membership expires, you'll need to purchase the desired membership subscription at the current rate:
      (Note: Please do not purchase the new subscription until after your current membership expires since an error may occur if you do.
      • Go to the Premium Comparison page on Crunchyroll
      • Select the desired membership type/package
      • Choose "Credit Card" as your payment method.
      • Continue through to complete the purchase

If you have already purchased a recurring Premium Membership subscription and would like to change your membership package, please do the following:

  1. To change you Premium Membership type/package; for Credit Card purchases:

    • Go to your Premium Membership Status page
    • Locate the "Change Plan" drop down box
    • Select the desired package from the list
      Note: After you do this, your membership type will change on your next renewal date.
  2. To change you Premium Membership type/package; for Paypal purchases:

    • Log in to your Paypal account
    • Go to the page
    • Remove the entry for "Crunchyroll, Inc."
    • After your current membership expires, purchase the desired membership type/package.
      Note: Do not purchase the new membership subscription until after you current membership expires since an error may occur.