Offer and recall follows complaints of issues with Japanese audio track
You may have heard some recent complaints—or even issued some of your own—regarding Sentai Filmworks' Blu-ray release of Shinichirō Watanabe's Kids on the Slope. To those affected by audio issues on the Japanese language track of episode 11, Sentai is listening, and released details regarding a replacement program.
From Sentai's official statement:
A small number of users have reported experiencing a technical issue affecting sound quality. The issue is isolated to the Japanese audio track of episode 11 (Blu-ray disc #2) on a small number of discs and is dependent on user equipment and sensitivity. The issue does not affect Sentai’s DVD release.
Sentai has established a customer service program to assist those customers who believe they received an affected disc. Customers can click this link to participate.
In the meantime, Sentai Filmworks issued a recall for the Kids on the Slope Complete Collection Blu-ray. Anyone here run into the issue in question?