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Subtitles out of sync

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2003 cr points
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33 / M
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Posted 7/28/13 , edited 3/31/22
I had been previously been using this app on the xbox360 with almost no issues at all. My gold ran out so i decided to switch to the PS3 to continue my Anime adventure. Every time i try to watch a show everything is fine until the intro credits start so i skip past them to the show again. The subtitles are completely out of sync i cant speak japanese nor understand it. I have tried a few things i saw on here so far nothing works. Any advise would be greatly appreciated.
27313 cr points
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37 / F
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Posted 7/29/13 , edited 7/29/13
I've found that if I watch more than about 2 shows in a row, I often have to quit and restart the application in order for things to sync back up. My problem is usually with the audio and video not synced, so it might be different, but if it's working for you for one or two episodes, then it starts getting off, try just closing and reopening the app. Sorry if you've already tried this.
6029 cr points
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Posted 7/30/13 , edited 7/31/13
Would you guys pry know when this major problem could possibly be fixed it kind of gets a little frustrated at times when your at the good part if you know what i mean
4025 cr points
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F
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Posted 8/7/13 , edited 8/8/13


Mine's doing this now too... On Bakemonotagari.

I watch one episode then half way through the next the video seems to slow down, but the audio keeps going. It's a real pain having to close the App every episode.

Never had this problem before and haven't checked any other series yet.
69761 cr points
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41 / M / San Francisco
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Posted 8/14/13 , edited 8/8/21


This is a known memory leak issue. Please try shutting down the app and console, then powering back on and restarting.

Best,
-Baker
7 cr points
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Posted 9/8/20 , edited 9/11/21
actually though same im watching haikyuu and the subtitles are out of sync i refreshed and closed the tabs like multiple times but nothing works
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Posted 5/30/21 , edited 9/11/21
I have also been having trouble recently where after an ad plays the subtitles usually are out of sync from the audio and video but this week it’s gotten to be like a minute off does anyone have any suggestions its getting unwatchable
31 cr points
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F / Australia
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Posted 7/5/21 , edited 8/20/21
yeah this has been happening to me too. i think it might be an ad blocker making it weird because it happens to me when the subtitles keep going even when there is an ad. im not sure, i need to actually test it but i think that is what has happened.
4 cr points
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Posted 8/4/21 , edited 8/4/21
Please fix this issue. Its so annoying.
4 cr points
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Posted 8/4/21 , edited 8/4/21
On Fairy tail season 2 episode 24 - The grandball. The subtitles are off Sync.
40 cr points
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20
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Posted 8/17/21 , edited 10/13/21
the subtitles are lagging slightly on jojos ended up having to watch it on netlfix
55 cr points
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Posted 9/13/21 , edited 9/14/21
Fix for this glitch (only works sometimes) : Watch another video for about half a minute or a minute and return to the original video.
2 cr points
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22 / M
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Posted 10/15/21 , edited 11/17/21
The subtitles get out of sync after an ad brake on some occasions. I found that if I try to rewind to before the ad, the ad will play AGAIN but with the show's subtitles overlapping it.
94 cr points
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Posted 10/17/21 , edited 10/17/21
I'm having this problem too! My PlayStation 3 and 4 are not Crunchyroll app friends because the app will always junk out on me and won't play another video until about a month later. I finally found a way around this by just watching on the Xbox (my brother's device if I can) or the internet of firestick. Although recently, I've been having this problem of subs not syncing up. One thing I found that sometimes works is logging out of my account on fire stick internet and then just watching the episode. The only time I can't do that is if the show is rated TV-MA. I was kinda hoping if anyone had any other ideas?
4 cr points
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22 / M
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Posted 10/22/21 , edited 10/31/21
I may know the solution to this bug,

If the subtitles aren't in sync, wait for an ad. Then once you play a full ad out of the six or how many ads you get, close out Crunchyroll and come back. It should work after that. If it doesn't work, then idk. This is only for ad users or non-premium users. This is what I got so far but I'll come back and post more if there is another solution.
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