Post Reply Error 12645
3 cr points
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Posted 9/7/17 , edited 9/7/17
Getting error 12645.

Over last 2 weeks have had a number of video parsing errors. Occasionally a restart of the app or restart of the iPad will resolve the issue, but it is steadily getting worse.

Any help would be appreciated.
12583 cr points
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27 / M / Canada
Posted 9/15/17 , edited 9/15/17

Here's another thread discussing the same error: It looks like it's being looked into. Update your phone completely and try reinstalling the app. Contact Crunchyroll with the following information:

- Device Type:
- Streaming Via: (3g, 4g, Wi Fi)
- OS Version:Your OS version is in the Settings "app" -> General -> About.
- App Version:

Include the error code and any other information describing this problem that'll help with resolving it. Here's the link: /contact.
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