Post Reply having audio troubles
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28 / M / my room
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Posted 9/16/17 , edited 9/16/17
I am no longer getting any sound on crunchyroll videos. Has anyone else had this problem or know how to fix it?
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27 / M / Canada
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Posted 9/16/17 , edited 9/16/17


What device are you using for audio and do you have multiple devices connected? Have you checked that the device and the video player are not muted? Is the audio working fine for everything else?
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28 / M / my room
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Posted 9/16/17 , edited 9/16/17
audio works fine for everything else but when i switch to crunchyroll there is nothing and the videos are not muted
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18 / M / Norway
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Posted 9/16/17 , edited 9/16/17
This might sound like a stupid question but did you try restarting your pc/whatever you are watching it on? does the audio come trough on a different browser?
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27 / M / Canada
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Posted 9/16/17 , edited 9/16/17

Are you using a phone or PC? Are you watching them with a web browser or an app? Have you tried watching a different episode?
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28 / M / my room
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Posted 9/16/17 , edited 9/16/17
it works on google chrome but not on firefox.
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18 / M / Norway
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Posted 9/16/17 , edited 9/16/17
Then it probably has something to do with flash player since chrome has built in flashplayer but firefox don't
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27 / M / Canada
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Posted 9/16/17 , edited 9/17/17

Try clearing your cache and cookies for Crunchyroll.

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28 / M / my room
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Posted 9/16/17 , edited 9/17/17

HavelMage wrote:


Try clearing your cache and cookies for Crunchyroll.



thank you that actually worked.
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