Post Reply No premium access on premium account.
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Posted 9/16/17 , edited 9/16/17
I purchased a premium gift card thing and put it on my account and it says I have premium access till September of 2018, but I have no access to premium content on the website or iOS version along with seeing adds on videos. I sent an email, but kinda hoping someone here can help a little quicker or even get it fixed at all.
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Posted 9/16/17 , edited 9/16/17
Weird... Your profile says you are premium. Maybe it just took a certain amount of time to take effect, and it just now went through?

But if you still aren't seeing premium access, at least on the web, then put in a ticket to support here: /contact
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Posted 9/16/17 , edited 9/16/17
They fixed it and faster than I thought. Leary of email support from so many other bad companies, but they fixed it fast.
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