Post Reply Xbox one server error on entire shows
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Posted 9/21/17 , edited 9/21/17
I've read about people having CR-wide server errors for a few hours and then it coming back, or the odd episode here and there not working but I'm getting it for *entire shows*

Not one single episode of Naruto, YuGiOh GX, or Ghost Stories will work on my xbone app - just that 'application encountered a server error' message. I can play anything else (that I want to) just fine and the error doesn't go away with time. Been trying to watch them for months now and customer support have been useless.

I can watch them fine on my browser, but if I wanted to do that like some kind of barbarian I wouldn't be paying for it.

Tried uninstalling/clearing cache/reinstalling, and the DNS 'fix'. No dice on either. It just seems specific to these shows? Anyone has any suggestions I am ALL ears.
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Posted 9/21/17 , edited 9/21/17
Change your subtitles specifically to "English US" (not UK) here: /acct/?action=video or maybe in some xbox config setting, either in the app itself or in a general setting location.
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Posted 9/22/17 , edited 9/22/17

asharka wrote:

Change your subtitles specifically to "English US" (not UK) here: /acct/?action=video or maybe in some xbox config setting, either in the app itself or in a general setting location.


I checked and it was already set to English (US) but thanks anyway!
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Posted 9/22/17 , edited 9/22/17
i cant even get on crunchyroll on my xbox one at all.
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Posted 10/9/17 , edited 10/9/17
Almost 3 weeks later and still no response from CR support beyond "we've passed it on" and the shows still aren't working so membership has been canceled.

If anyone ever finds a solution feel free to update the thread. I won't be resuming my membership, but it might be useful for someone else.
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