Post Reply Fraud and account deleted
Posted 9/26/17 , edited 9/26/17
My old account of the same name got deleted because I redeemed a one year subscription gift from a stranger on Crunchyroll. Crunchyroll deleted my account because the coupon I received was from an account that was hacked. I have contacted Customer services about this and PROVIDED proof that I had nothing to do with this fraud.

I just want to know if my old account would ever be restored since I have not received a response from Customer services in a while.

Furthermore, this is the coupon that I received from the stranger:



EDIT: I've found other topics about people receiving premium tickets only for their accounts to be deleted by Crunchyroll dating back to 2015 and 2016.
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Posted 9/26/17 , edited 9/26/17

Zilent_E wrote:

My old account of the same name got deleted because I redeemed a one year subscription gift from a stranger on Crunchyroll. Crunchyroll deleted my account because the coupon I received was from an account that was hacked. I have contacted Customer services about this and PROVIDED proof that I had nothing to do with this fraud.

I just want to know if my old account would ever be restored since I have not received a response from Customer services in a while.

Furthermore, this is the coupon that I received from the stranger:



EDIT: I've found other topics about people receiving premium tickets only for their accounts to be deleted by Crunchyroll dating back to 2015 and 2016.


Now whos fault is that?

It isn't fraud, it is your poor judgement.

If a stranger decided to give you Money without a reason, would you blindly take it?

A lesson if anything. If you just blindly accepted a 1 year gift subscription I'm not even going to finish my sentence.

eh, who knows, they might give the account back....... Maybe they wont. The suspense is killing me

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