Post Reply Login password incorrect even after reset
1097 cr points
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37 / F / The Netherlands
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Posted 10/5/17 , edited 10/5/17
Hi guys,

Since a few months i've been logged out of the CR app and cannot login. I've already tried resetting my password but still no luck.. It just keeps saying that my password is incorrect.
I'm a premium member and due to frequent travel use the app a lot, really missing the variety of being logged in.

Anyone got a suggestion or solution that's worth trying?
Pls help! Tnx
12583 cr points
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27 / M / Canada
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Posted 10/5/17 , edited 10/6/17

LeonyGom wrote:
Hi guys,

Since a few months i've been logged out of the CR app and cannot login. I've already tried resetting my password but still no luck.. It just keeps saying that my password is incorrect.
I'm a premium member and due to frequent travel use the app a lot, really missing the variety of being logged in.

Anyone got a suggestion or solution that's worth trying?
Pls help! Tnx :)

Here's some stuff to try

- First make sure you are indeed entering the correct password, touch screens are touchy
- Try restarting your phone
- Try reinstalling the app
- Deactivate your phone from your known devices list and then reactivate it.

Here's the link for the device page: /acct/?action=devices.
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