Being billed twice- why?

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Posted 10/6/17 , edited 10/6/17
Just noticed that they have billed me twice today for my premium membership? What do I do about it? Will I get my money back or is it a lost cause?
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Posted 10/6/17 , edited 10/6/17
Account/billing issues need to go directly to support. There will be information needed which should not go into a public forum:

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