I can not put subtitles in my animated help!

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17 / M / São Paulo
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Posted 10/9/17 , edited 10/9/17
Hello good afternoon, anyone can help me? Unfortunately, I can not put subtitles of all animes in Portuguese-Brazil, when I click to insert them and I'm going to watch the anime, the subtitles do not pass!

please help me with this!
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