Post Reply Please help me cancel my free subscription!
3 cr points
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15 / F
Posted 11/10/17 , edited 11/11/17
Everytime I try to cancel my free subscription an error message appears saying that I cannot cancel my membership because my billing information is being validated. On another forum I saw that after 24 hours the membership should be easy to cancel, but I have waited over 24 hours and the error message still appears. I have already contacted support about the issue but have not received a reply yet, if you could please manually cancel my membership before my free trial ends that would be great.
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