Post Reply Main Account Hacked :(
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Posted 11/17/17 , edited 11/18/17
So, when I tried to login through my PS4, I noticed that I was unable to do so and after checking my e-mail I noticed that someone had changed the e-mail registered to my main account (I'm using this one I had created in the past to post here) to [email protected], now I am locked out :(

Can I get some assistance to revert this? I'm premium and my credit card is saved in that account, I would like to evade having this jerk use my information for any of his s***.

My main account is Zerox3

Thanks in advance!
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Posted 11/17/17 , edited 11/18/17
Put in a support request here: /contact
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Posted 11/17/17 , edited 11/18/17
Thanks! It's done
Der Zoodirektor
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Posted 11/18/17 , edited 11/18/17

Zerox33 wrote:

Thanks! It's done :)


Did you receive assistance?
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Posted 11/18/17 , edited 11/18/17
Hi!

Not yet, I meant that the ticket was created, but no reply so far.
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Posted 11/18/17 , edited 11/18/17

shinryou wrote:


Zerox33 wrote:

Thanks! It's done :)


Did you receive assistance?


Shinryou, I noticed that you managed to help some other guys who had been hacked, think you could lend me a hand here?
Der Zoodirektor
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Posted 11/18/17 , edited 11/18/17

Zerox33 wrote:

Shinryou, I noticed that you managed to help some other guys who had been hacked, think you could lend me a hand here? :D


I just checked and as far as I can tell our Brazilian customer service team already fixed your account in the meantime.
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