Post Reply NO APPS ARE WORKING!!!
3 cr points
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Posted 12/15/17 , edited 12/16/17
Why do I pay a monthly fee if I can’t even use the product! Errors all around on my Xbox one, iPad, iPhone. No help from support either! There should at least be a chat option because waiting up to 2 business days for a reply to an email is ridiculous when I’m trying to watch a show now! I’m canceling my subscription! I paid for Crunchyroll out of convenience and not having to find these shows to watch online, but this really isn’t worth the hassle or my money anymore!
28183 cr points
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42 / M / America
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Posted 12/16/17 , edited 12/17/17
I'd recommend to delete and install the apps again.
71053 cr points
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37 / M / Mountain View, CA
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Posted 12/17/17 , edited 12/17/17
My apps aren't working either. Multiple devices. Sometimes, Crunchyroll works and VRV doesn't, sometimes the opposite, tonight neither are working on any device on 3 different ISPs. CR needs to get their servers fixed because this has been going on for over a month now. Reinstalling the app does nothing. It's their API services that are at fault for being unavailable or unable to service the client requests.
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