Post Reply VRV missing content
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Posted 2/5/18 , edited 2/5/18
I do not know if I am posting this in the right place because this is a problem with VRV not Cruchyroll, I have " Tenchi Muyo ! War on Geminar " in mt watch list on VRV and it show the title (See screenshot) but no episodes are listed. I hope I have reported this in the right place

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Posted 2/5/18 , edited 2/6/18
Same thing happened to me man, has not shown up in weeks and i have been trying to see it for a while
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Posted 2/5/18 , edited 2/6/18

Porthus1 wrote:

I do not know if I am posting this in the right place because this is a problem with VRV not Cruchyroll, I have " Tenchi Muyo ! War on Geminar " in mt watch list on VRV and it show the title (See screenshot) but no episodes are listed. I hope I have reported this in the right place



It's hard to tell completely what you are seeing since the screenshot shows only the top part of the screen and not what's there if you scroll down--which is normally where the episodes would be shown.

Just to confirm -- is it the dubbed version you want (because that's what your screenshot is for).

I can confirm that the subtitled version that's on Crunchyroll is on VRV -- at least for those with a paid or linked premium subscription to the Crunchyroll channel. I'm not subscribed to the Funimation channel though so I can't personally check on the dub.

By the way, here's the link for contacting VRV support: https://help.vrv.co/hc/en-us/requests/new

Also, I had to edit your post to see the screenshot. There's a bug when uploading images and you need to remove the "$" from the image ID in order for the image to display.

ETA I got curious so signed up for the free trial for the Funimation channel, and now I can see what you mean.



Indeed, no episodes are displayed (for me it's the prompt to join the combo premium deal)

I'll report it using that contact link I supplied
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Posted 2/6/18 , edited 2/6/18
Thank you for the assist and yes it is the dubbed version that I am referring to, I am a combo member and I personally think it is worth paying the price for 12 channels plus VRV select, and thank you for the report link I will report it as well
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Posted 2/6/18 , edited 2/7/18

kazudatwo wrote:

Same thing happened to me man, has not shown up in weeks and i have been trying to see it for a while



Porthus1 wrote:

Thank you for the assist and yes it is the dubbed version that I am referring to, I am a combo member and I personally think it is worth paying the price for 12 channels plus VRV select, and thank you for the report link I will report it as well


Here's the reply I got from VRV support. It's fairly generic, with no hard and fast promises but at least we know the issue exists on some list somewhere of things that need to be fixed.


Thanks for letting us know! We've reached out to our partner to have this corrected. This is a known issue that's actually affecting a number of users. Our team is hard at work putting together a fix.
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Posted 2/6/18 , edited 2/7/18

lorreen wrote:


kazudatwo wrote:

Same thing happened to me man, has not shown up in weeks and i have been trying to see it for a while



Porthus1 wrote:

Thank you for the assist and yes it is the dubbed version that I am referring to, I am a combo member and I personally think it is worth paying the price for 12 channels plus VRV select, and thank you for the report link I will report it as well


Here's the reply I got from VRV support. It's fairly generic, with no hard and fast promises but at least we know the issue exists on some list somewhere of things that need to be fixed.


Thanks for letting us know! We've reached out to our partner to have this corrected. This is a known issue that's actually affecting a number of users. Our team is hard at work putting together a fix.


Bruh, that's the same canned response they sent me when I submitted a ticket for their Simulcasts not loading on Roku TVs.
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Posted 2/6/18 , edited 2/6/18

javajulien wrote:
Bruh, that's the same canned response they sent me when I submitted a ticket for their Simulcasts not loading on Roku TVs.


Bruh, that's why I said:


It's fairly generic, with no hard and fast promises but at least we know the issue exists on some list somewhere of things that need to be fixed.


You could be super cynical and not believe that it's even on anyone's list of problems to resolve and they just completely binned it, but I honestly doubt that's the case.
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Posted 2/7/18 , edited 2/7/18
I got the same reply myself this seems to have happened to a lot of users, but they seem to have gotten it fixed as of yesterday afternoon (02/06/2018) as I was able to watch " Tenchi Muyo ! War on Geminar " , so the more people that report a problem the faster it gets fixed, and I have no way of proving this only results which may have happened way to soon for this issue to have not been reported by a lot of other people
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Posted 2/13/18 , edited 2/13/18
Hey Porthus, sorry for the wait there.

I checked in on this, and I'm seeing episodes listed for both the subbed and dubbed versions. Are you still seeing an empty episode page?
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Posted 2/14/18 , edited 2/14/18
Someone check on Thunderbolt Fantasy from Crunchyroll, please!

VRV used to have at least search hit on the series but none of the episodes would play. Now it's just gone so you can't even find it in the search listing in VRV website and app.
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