Post Reply Paid for premium, can't use it
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Posted 2/7/18 , edited 2/8/18
I paid for premium on my XboxOne and it works fine on there, but Crunchyroll is saying that I'm using a free account on my WiiU and on the laptop. I'm not sure why this is happening.
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Posted 2/7/18 , edited 2/8/18
You must have signed up through the Xbox, which created a separate account here than this one.

Try logging out here, then put in the email address/password associated with your Xbox/Microsoft account, or possibly the gamer tag.

If that works, you found your premium account. If not then put in a support ticket here to have them try to figure it out for you: /contact

Once that's settled, then you will also need to log out on the WiiU and re-login with that other user account credentials.
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