Post Reply Premium free and or just premium
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Posted 2/16/18 , edited 2/16/18
Ok so I just signed up for the trial a while back today and for some reason I'm not getting the perks of premium at all. Not only that I'm signed in and its still asking if I want to sign up to avoid ads which I don't mind its the fact I can't finish the anime I'm watching until it recognizes the fact that I'm signed up and signed in. Please help me I already sent a message to support but they are a decent amount of time responding.
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Posted 2/16/18 , edited 2/16/18
Did you sign up through one of the device apps (Apple tv/phone/tablet, or gaming console, Xbox/ps4, etc), or here on the website directly on this account you are posting with?

If here on the web, then you'll have to wait for support to answer your support request.

If within one of the apps, that may have created a different account based on the email address or gamer tag associated with the account you used for that device with the manufacturer. If that's the case, try logging in here with that email/password instead of this account.
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Posted 2/16/18 , edited 2/16/18
Thank you for responding also I thank the support they have resolved the issue
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