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Post Reply This site needs a major overhaul. I'm unsubbing if I don't see progress
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Posted 3/18/18 , edited 6/5/18
I posted this on the premium forum, but it doesn't seem like Crunchyroll's staff has bothered to look at it. I'm canceling my annual auto-renewal next month and not coming back in 2019 unless I see some news on the following.

1. Get rid if the Flash player. It's 2018. Literally no other streaming site uses Flash for videos anymore. It's unsafe and full of bugs.

2. Improve your video quality. Garden of Sinners looks WAY better on Amazon than Crunchyroll. Just look at this still shot. See how much deeper the color on Shiki's jacket is in the Amazon version?
https://imgur.com/a/aC0Uo
In motion it's even more obvious. And while you're at it, knock it off with the watermarks already. What purpose do they serve? An anti-piracy measure? It does literally nothing because pirates just download the raw file and bypass the watermarks entirely.

3. Fix up your servers so the site stops crapping out on weekends. This is the ONLY site I visit where that happens. You have well over a million paid subscribers and you can't afford to boost your server power for some slightly higher traffic?

4. STOP TRYING TO FORCE VRV ON US. VRV sucks. A lot of people do not care about the extra content it provides. And for those who do, it doesn't have anywhere close to the content of Crunchy and Funi combined. The account sync system is full of problems, and it only works with Crunchyroll anyway.

5. Work harder to sub the OPs and EDs. I am fully aware that translating songs involves jumping through some hoops. But here's the thing. Every single one of your competitors at least TRIES to sub everything. Even Funimation is doing it where Crunchyroll isn't. Explain to me why Pop Team Epic's OP and ED aren't being subbed when the translation has already been approved.

And I want to be clear here. I don't want to abandon Crunchyroll. Of all the legal anime streaming options out there, you're the least obnoxious one to use. You also make way more of effort to get shows out on time and don't actively try to screw people over. But the service hasn't improved at all in the last few years, and your competitors are starting to get ahead of you.
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Posted 3/18/18 , edited 3/19/18

pokedude900 wrote:

1. Get rid if the Flash player. It's 2018. Literally no other streaming site uses Flash for videos anymore.

There is a problem with making an absolute statement like "every". I'll just leave this here:



3. Fix up your servers so the site stops crapping out on weekends. This is the ONLY site I visit where that happens. You have well over a million paid subscribers and you can't afford to boost your server power for some slightly higher traffic?

Another absolute statement. I'm guessing you didn't try to view anything from Funimation last night around the same time. I did, and I had to give up and watch another anime title in my watchlist at HIDIVE instead.

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Posted 3/19/18 , edited 3/19/18
Dude. Are you seriously defending Crunchyroll on either of these?

VUDU is not a prominent anime streaming service. They have no exclusives, and their main draw is downloading. If you want to get technical, plenty of illegal sites still use Flash, and they could be considered services.

Funimation might crash every once in a while, but not NEARLY as often as Crunchyroll. Even Youtube has been known to go down from time to time. My point is that this consistently happens every single week.
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Posted 3/19/18 , edited 3/19/18

pokedude900 wrote:

Dude. Are you seriously defending Crunchyroll on either of these?


Nothing in his post defends Crunchyroll. You wrote: "Literally no other streaming site uses Flash for videos anymore." TheAncientOne provided an example that shows the inaccuracy of that statement.

Posted 3/19/18 , edited 6/10/18
Meow
Humms 
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Posted 3/19/18 , edited 6/5/18
What other streaming site has Fate Zero

That's right.... Zero

It's only a matter a time before someone sells again for money. That's fine. If it's not entirely broken don't fix it. A company/business standpoint.

Just like if a subscriber is experiencing interruptions for watching a video, they still have your money, you'll just have to find another way to watch anime . If you leave they still got your money, I'm sure they won't cry over it.

What I don't understand is why The forums are effected when this happens. It's not like the traffic is all within the forum section.

Whatever. CR got increasingly huge, they have drained all their sponsorships they get people to hype their free trials. Where they go from here?

No idea. I don't own a business, I don't run a server or a site, I can imagine the stress with such high traffic, and not having the money like Amazon. Sure CR is on the ball for everything else, but go somewhere else if you think they aren't worth 70 $ xD better than 103$ for Amazon strike

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Posted 3/19/18 , edited 3/19/18

pokedude900 wrote:

Dude. Are you seriously defending Crunchyroll on either of these?

Pointing out erroneous statements on your part isn't defending anyone.


VUDU is not a prominent anime streaming service. They have no exclusives, and their main draw is downloading. If you want to get technical, plenty of illegal sites still use Flash, and they could be considered services.

Re-read the statement you made, "Literally no other streaming site uses Flash for videos anymore."

You said, "Literally no other streaming site", no exclusions. I could have cited a site no had ever heard of and your statement would still have been incorrect. You also said, "no other streaming site", not "no other anime streaming site".


The problem with people making incorrect statements on the internet is too many people will pick them up and run with them as if they are truth.
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Posted 3/19/18 , edited 3/19/18

Humms wrote:
What I don't understand is why The forums are effected when this happens. It's not like the traffic is all within the forum section.


TheAncientOne provides a little insight relevant to that here:

/forumtopic-980391/its-saturday-night-time-for-crunchyroll-to-crash?pg=26#57388671
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Posted 3/19/18 , edited 3/19/18
Alright, TheAntientOne, I misused the word "literally", sorry. But you're kinda being pedantic here. Crunchyroll's main competitors/partners in the anime industry (Funimation, HIDIVE, Hulu, Netflix, Amazon Prime) have ALL stopped using Flash. That is a fact. It's unacceptable for them to still be using it when they have maybe 2 years before the whole thing shuts down.
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Posted 3/19/18 , edited 3/19/18

pokedude900 wrote:

That is a fact. It's unacceptable for them to still be using it when they have maybe 2 years before the whole thing shuts down.

What would be unacceptable would be for them to still be using it when Flash officially goes goodbye. While not what most people want, they could switch a month before and everything would be fine.

I predict things will go one of two ways:

1. One day CR will roll out a complete site redesign with a HTML5 web player and some of the other features people requested, and it will be able to scale. This scenario assumes they are working on this quietly behind the scenes.

2. At the last minute, they'll replace the CR site with essentially a VRV clone, losing some features in the process, with some promise to bring at least some back down the line. This scenario assumes they are just kicking the can down the road with only absolutely necessary patches and expect the problem will somehow magically resolve itself over time.

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Posted 3/19/18 , edited 3/19/18
Working quietly behind the scenes isn't helping anything. If they don't update us every once in a while, we have to assume they're not working at all. And a lot of people are canceling their subscriptions because of it.
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Posted 3/19/18 , edited 3/20/18

pokedude900 wrote:

Working quietly behind the scenes isn't helping anything. If they don't update us every once in a while, we have to assume they're not working at all. And a lot of people are canceling their subscriptions because of it.


No no.

You are missing the point

It's not about if they are even working behind the scenes. This is about one thing and one thing only.

They bought into a streaming service that offered HD anime. Are they or are they not keeping up with that service in some way shape or form?

Yes.

They don't need to do shit until necessary. Welcome to the world.

You leaving isn't going to change anything, just like 100 leaving. If 1 million left

There's your bingo
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Posted 3/19/18 , edited 3/20/18

pokedude900 wrote:

5. Work harder to sub the OPs and EDs. I am fully aware that translating songs involves jumping through some hoops. But here's the thing. Every single one of your competitors at least TRIES to sub everything. Even Funimation is doing it where Crunchyroll isn't. Explain to me why Pop Team Epic's OP and ED aren't being subbed when the translation has already been approved..


Getting translations for the OP's and ED's requires a separate license from the music company/label, the reason why Funimation and Sentai can do it, is because of the home media release later on down the line. Netflix and Amazon can do it because of their exclusive contracts with either the TV station or the production company.
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Posted 3/19/18 , edited 3/20/18
What do home video releases have to do with being able to get songs subbed? And Crunchyroll gets exclusive contracts too. Hell, they co-produce a lot of anime these days. I'm sorry, but it's just laziness at this point.
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Posted 3/19/18 , edited 3/19/18

pokedude900 wrote:

What do home video releases have to do with being able to get songs subbed? And Crunchyroll gets exclusive contracts too. Hell, they co-produce a lot of anime these days. I'm sorry, but it's just laziness at this point.


Seriously!? From that reply, you can't even read...... YOU said Funimation are doing the OP's and ED's for Pop Team Epic, Funimation are a licensing company, they get everything for HOME MEDIA RELEASE.

Crunchyroll are primarily license for simulcast, that's it.... the co-production is giving money to the production committee to make a better product and get exclusive simulcast rights, that's all.


I give up with people like you, bitch and moan about little things and become a dog with a bone.... nothing but wasting peoples time.
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