Post Reply My queue is gone
9 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Anyone else having an issue with their entire queue and history being completed wiped out on the app? I logged into a desktop and everything appeared to be okay. Is anyone else having this issue or does anyone know if crunchyroll is aware of the issue?
1095 cr points
Send Message: Send PM GB Post
M / In the space-time...
Offline
Posted 3/24/18 , edited 3/25/18
This has happened a few times with me. Just wait until roughly midnight eastern time and it should work. It usually happens when there is heavy traffic on the server such as when dbs airs.
corwyn 
57009 cr points
Send Message: Send PM GB Post
118
Offline
Posted 3/24/18 , edited 3/25/18
LOL doesn't really help if I want to watch anime now.
14 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
ugh crap! so it isn’t just me... I got my queue and history wiped out. ????
5 cr points
Send Message: Send PM GB Post
32 / F
Offline
Posted 3/24/18 , edited 3/25/18
Ok so its not just me.... My queue on my phones app, xbox one, and ps4 are all gone!!!! I even had a really hard time getting the app to even open on my xbox one....
63122 cr points
Send Message: Send PM GB Post
28 / M
Offline
Posted 3/24/18 , edited 3/25/18
My history and queue disappeared last night. Do you ave the issue where the NEW tab under the updated episodes is missing like 95% f the new things this week?
SrMim 
12 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Same here and my update is a mess as well
30057 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Well, it's just after midnight EDT an my queue disappeared, so I guess something's being done.
5 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Same here everything on my iPhone, kindle, exbox app not even working app on my smart tv is snail slow
5012 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Not only has my queue and history been wiped off from the app on my PS4 but I have also noticed that nearly most of the anime in the T through Z are missing and it is gradually shrinking.
59925 cr points
Send Message: Send PM GB Post
32 / M / Dallas, TX
Offline
Posted 3/24/18 , edited 3/25/18

Suikodan5 wrote:

Not only has my queue and history been wiped off from the app on my PS4 but I have also noticed that nearly most of the anime in the T through Z are missing and it is gradually shrinking.


There is currently a 999/1000 show limit on the site and apps that prevents series at the end of the alphabet from being displayed. You'll probably need to add any shows in that section to your /queue for easier access in the future, once you've searched for them.
5012 cr points
Send Message: Send PM GB Post
Offline
Posted 3/24/18 , edited 3/25/18
Yeah. I can also use the computer to add the latter half of the alphabet that is missing into my queue if necessary I suppose. I can also guess that the queue issue might be resolved the next morning if I give Crunchy some time. I really wanted to watch my anime on the HD television but I guess I will have to suffice with a little computer screen until it gets fixed.
30057 cr points
Send Message: Send PM GB Post
Offline
Posted 3/25/18 , edited 3/25/18
Well, it's just after midnight EDT an my queue disappeared, so I guess something's being done.

So things are back to the way they were, at least.
5 cr points
Send Message: Send PM GB Post
33 / M
Offline
Posted 3/26/18 , edited 3/26/18
updated my app on nvidia shield, my queue is gone, and I can't exit the app, it just restarts it, I had to exit like 3 times in order to get back to the main menu
You must be logged in to post.