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Post Reply Unable to Get a premium account
Neb9 
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Posted 3/31/18 , edited 3/31/18
Whenever I attempt to sign up for a the premium account it either tells me "Unauthorized Request" or that I can "Only use a payment method once" which doesn't make sense to me because I have never used my card for this sight before as far as I can remember. I have no idea how to fix this problem.

No matter what I try it won't work and I have no other cards I am able to use.

Has anyone else has a similar problem they figured out how to fix or know someone else that has had this problem?
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Posted 3/31/18 , edited 3/31/18
It looks like you figured things out
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Posted 4/2/18 , edited 4/2/18
Same problem......pls help
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Posted 4/2/18 , edited 4/2/18
Same problem. "Unauthorized Request". Send help. SOS. Man down.
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Posted 4/6/18 , edited 4/6/18
Same problem I don't know what to do
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Posted 4/6/18 , edited 4/6/18
Trying to sign up for free trial and premium membership but getting error below.

Sorry, you can have only one free trial per payment method.

This is the first time using crunchryroll that i can remember.
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Posted 4/6/18 , edited 4/7/18
same problem ive never used the free trail and once i tried signing up it said it was already used and so i deleted the card then tired adding it again and said Unauthorized request aswell as saying my card info wrong yet it knows the card type.. ive entered the same numbers as slowly as possible how you gon tell me my own info is wrong lol
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Posted 4/7/18 , edited 4/7/18

utterkiller wrote:

same problem ive never used the free trail and once i tried signing up it said it was already used and so i deleted the card then tired adding it again and said Unauthorized request aswell as saying my card info wrong yet it knows the card type.. ive entered the same numbers as slowly as possible how you gon tell me my own info is wrong lol

In my opinion, you are better off using PayPal with CR.
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Posted 4/7/18 , edited 4/7/18
same here cant enter my card saying unauthorized. Tired to delete it and add new its telling wrong info. Can anyone help me to add nmy card please or direct me to a different site that will accept my card thank you all
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Posted 4/7/18 , edited 4/8/18
Same here...guess they don't want my money. Weird.
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Posted 4/7/18 , edited 4/8/18

Neb9 wrote:

Whenever I attempt to sign up for a the premium account it either tells me "Unauthorized Request" or that I can "Only use a payment method once" which doesn't make sense to me because I have never used my card for this sight before as far as I can remember. I have no idea how to fix this problem.

No matter what I try it won't work and I have no other cards I am able to use.

Has anyone else has a similar problem they figured out how to fix or know someone else that has had this problem?


you seemed to have solved your problem any clue as to how you did it?
Neb9 
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Posted 4/8/18 , edited 4/8/18
I found a different link to go through. It seems they haven't updated their sight yet to go to it. I will see if I can find it again.
Neb9 
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Posted 4/8/18 , edited 2 days ago
https://www.crunchyroll.com/en/premium_comparison

Try this link and see what happens.
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Posted 4/8/18 , edited 4/8/18
I just tried that link. It does not work. Again it just says I already used my free trial with my card, even though I haven't. Its an error message that says either 'unauthorised request', 'you already acquired your free trial using this card', and 'the payment gateway has timed out'. I am currently waiting for Crunchyroll to reply to my question. I never thought that I would encounter lots of problems by just signing up for Premium.
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Posted 4/10/18 , edited 4/10/18
Still a problem
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