Post Reply Not all shows show up on Android app
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/8/18 , edited 4/9/18
A lot of shows search return with "No results found"
Although they are there if I search on the site with pc but not for the Android app
55879 cr points
Send Message: Send PM GB Post
62 / M / Earth
Offline
Posted 4/8/18 , edited 4/9/18
There are several things which could affect that:

Maturity and subtitle language settings: /acct/?action=video Set mature to "show mature content"
Additionally in the android app itself, there is a (gear) settings area where you may need to explicitly choose "English US" not UK or other settings.

The android might be connecting to a differently assigned by geolocation service IP address.. In both the PC and on the android, open a browser window to this page, /contact then scroll down to see what the "Detected Country" is. If they don't match, then that could be a clue...
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/8/18 , edited 4/9/18
Did all of this didn't fix the issue
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/8/18 , edited 4/9/18
One more thing the shows show up on Android browser but not on the app and to watch on browser I need a browser with flash support I would rather watch on the app
55879 cr points
Send Message: Send PM GB Post
62 / M / Earth
Offline
Posted 4/8/18 , edited 4/9/18
Just out of curiosity, what country are you in?

When you find the pages on the PC, do you see, and can you play any actual episodes listed there for them? or do you just see a blank show page? On the surface, it sounds like some kind of questionable bypass functionality is present on the PC which will not happen/work for an app.

Also, if you play a show on the PC does it show up in the app history when you close and restart? Can you add it to your queue on the PC and have it show up in the app?

One other thought, are these shows much later in the alphabet, like after ones that start with "The"? Some apps have 999/1000 show display limit alphabetically...
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/9/18 , edited 4/9/18
Here are some screenshots Android browser https://imgur.com/a/w4SDc
Vs App
https://imgur.com/a/WXBPk
55879 cr points
Send Message: Send PM GB Post
62 / M / Earth
Offline
Posted 4/9/18 , edited 4/9/18
Do you happen to be in Canada? A lot of shows (shows present longer than 13 weeks) will allow you to play episode 1 in a browser, but they may possibly not show up in the app since you have to be premium in Canada to watch series episodes older than 13 weeks. Can you play episode 2 of that series in a browser?


I'm not 100% sure about that though, as I'm not in Canada, but I know there are odd restrictions there, that I'm not sure how they manifest in an app.
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/9/18 , edited 4/9/18
Doesn't show up in in queue or history if add or watch them
Not in Canada
And can watch all episodes on browser
https://m.imgur.com/a/GgpR8
55879 cr points
Send Message: Send PM GB Post
62 / M / Earth
Offline
Posted 4/9/18 , edited 4/9/18
Well, you haven't said what country you are in, but these are the only ones where that show should be available:

Seasons 1 &2 Regions: US, Canada, United Kingdom, Ireland, Australia, New Zealand, South Africa, Denmark, Iceland, Norway, Sweden.

Which means if you aren't in one of those countries, you shouldn't be seeing it at all. And if that is so, your browser of choice must be using some kind of built-in or extension for a VPN service, whether you are doing it knowingly or not... The apps aren't going to have that VPN available to them so that would be a possibility for why you aren't seeing it on one of those...

I can't think of any other reason for it... It appears with no problems searching or scrolling through the list on my own Android tablet.
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/9/18 , edited 4/9/18
I am in India and my phone dose have a VPN for adguard but it works on the entire phone not just browser and it doesn't change my location just filter ads
55879 cr points
Send Message: Send PM GB Post
62 / M / Earth
Offline
Posted 4/9/18 , edited 4/9/18

Nirgranth wrote:

I am in India and my phone dose have a VPN for adguard but it works on the entire phone not just browser and it doesn't change my location just filter ads


Since India isn't on the "allowed" list for that show, but you are seeing it, I can assure you that it is at least disguising your location, too (which does violate the TOS here, btw...). The apps work differently with geolocation detection than a browser does. I'm afraid I really can't help you any further.
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/9/18 , edited 4/9/18
But my browser detects India too and still let's me watch it
Der Zoodirektor
27139 cr points
Send Message: Send PM GB Post
36 / M / Germany
Offline
Posted 4/9/18 , edited 4/9/18

Nirgranth wrote:

But my browser detects India too and still let's me watch it


You seem to be using a proxy service on the website.
24 cr points
Send Message: Send PM GB Post
18 / M
Offline
Posted 4/9/18 , edited 4/9/18
nope not using a proxy on website
and i did try to use proxy on my whole phone to switch to US and the shows still didn't show up but spotify worked (spotify is not available in India) so there is definitely something wrong with the app
You must be logged in to post.