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Post Reply Crunchyroll not connecting to Google Chromecast
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Posted 4/12/18 , edited 4/12/18
Hi

This is the first time that this has happened, but I cannot connect the Crunchyroll app to Google chromecast. I'm on episode 338 of Bleach and it's the first time it's happened.

I have tried to uninstall the app and reinstalling it, but I still cannot connect to chromecast. I can connect youtube easily but Crunchyroll is not working

Does anyone have any ideas?

Thanks
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Posted 4/12/18 , edited 4/12/18
I've also been having troubles casting to my chromecast as of today, as well. I was able to watch two episodes 3 hours ago, but a minute and a half into the 3rd episode, it disconnected and hasn't been able to reconnect since (especially sucks since it was a cliffhanger!). Youtube and other apps cast just fine for me, too.

I've tried disconnecting everything, deleting data and cache from CR app, rebooting chromecast, casting to a different chromecast, etc., but to no avail. I found after doing all of those things, I was able to cast CR for about 5 seconds before it disconnected again. I also tried casting from a computer to chromecast, but I got an error on that as well. Seems like something is getting stuck on the CR app's side of things, since when it gets "stuck", it shows the episode trying to load but won't get past the initial spinning circle loading icon and the app showing 0:00 for both current and total times.

Here's to hoping it's an easy fix and we just have to be patient!
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Posted 4/12/18 , edited 4/13/18
Hasn't worked for me the last 2 days.
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Posted 4/12/18 , edited 4/13/18
I am also having trouble casting on my chrome cast (It was working fine yesterday April 11th)
Start a video -> let it run like 2 min (if it can run at all) -> the video stop or just cannot run at all, always trying to load it...

I hope someone in your team will investigate this issue, thank you.
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Posted 4/12/18 , edited 26 days ago
Ok, I found a work around solution for the problem at last, you need to start the video on web site, put it to 720p resolution and then cast it (I have an old chrome cast, maybe it does still work for newer model) It really need to be the browser that cast and not the app/crunchyroll itself.

could cast without problem with that.

Hope it will help someone else

I guess if we really want to use the app(mobile app) we will need to upgrade our device/chromecast physically..

If it is a resolution problem, I believe it should be tested before the app decide that it is gonna choose a 1080p resolution to display the video
Raerei 
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Posted 4/13/18 , edited 4/13/18
Yeah same issue here for last two days and using the crunchyroll app to chrome cast is my primary way of watching crunchyroll. Quite annoyed really.
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Posted 4/13/18 , edited 4/14/18
Same issue here since Wednesday. Workaround is using VRV for now.

I recommend everyone report it so hopefully it gets addressed
http://www.crunchyroll.com/help?topic=contact
Krunix 
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Posted 4/13/18 , edited 4/14/18
Im having problems as well. It worked 1 seconds 2 days ago and hen bam it stopped working.
Krunix 
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Posted 4/13/18 , edited 4/13/18
I FIXED MINE!!! Update Java everyone, that fixed it for me (on the pc though app is still no working for me)
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Posted 4/13/18 , edited 4/14/18

Krunix wrote:

I FIXED MINE!!! Update Java everyone, that fixed it for me (on the pc though app is still no working for me)

Odd that fixed it, considering CR doesn't use Java at all. (Java has never been installed on the computer I'm using, and CR works fine).

Frankly, unless you have something on your computer that you know requires Java, you should uninstall it, as it is security risk. Even if something on your PC requires it, but it isn't a website, disable its usage in all web browsers.
https://www.java.com/en/download/help/disable_browser.xml

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Posted 5/31/18 , edited 6/1/18
I have been having this issue as well. Very frustrating!
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Posted 6/3/18 , edited 6/4/18
ITS OBVIOUS THEY DONT CARE AS THEY HAVE NOT ACKNOWLEDGED THAT THE ISSUE EXIST THIS IS 2018 NEARLY 2 YEARS THEY ARE YET TO FIX THE AUTOPLAY FEATURE FOR CASTING TO YOUR CHROMECAST... GOODJOB CRUNCHYROLL I AM AND HAVE BEEN A PAYING CUSTOMER
NO MORE.... START LISTENING TO YOUR CLIENTS...
SAO666 
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Posted 6/4/18 , edited 6/4/18
I can't use it either on the android app.

It was asking me to put in a pin (first time it ever asked). I don't have it and the icon has been grayed out ever since...
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Posted 6/6/18 , edited 6/7/18
so no one can chromecast huh? why does crunchyroll not care....
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Posted 6/27/18 , edited 6/27/18
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