Ads still showing

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Posted 7/25/18 , edited 10/10/19
I just got the 7 day free trial for premium and I was excited to watch my shows without ads but I am still getting the ads? I have tried closing the app and going back in and logging out and back in but nothing seems to be working.
113225 cr points
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Posted 7/26/18 , edited 7/26/18

peachymaddy wrote:

I just got the 7 day free trial for premium and I was excited to watch my shows without ads but I am still getting the ads? I have tried closing the app and going back in and logging out and back in but nothing seems to be working.

If it is on the account you posted the above message with, you aren't showing as premium.

What do you see if you check this page?:
https://www.crunchyroll.com/acct/membership

If you post a screen shot, don't forget to remove the "$" or it won't display.
Some-T 
20 cr points
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Posted 7/26/18 , edited 7/26/18
They are now trying to force through as much advertising as they can get away with even if you are a premium member. I can't watch videos on this site anymore without disabling my ad blocker. Basically I don't understand what I am paying for anymore.

http://www.crunchyroll.com/forumtopic-1022778/crunchyroll-and-the-ad-trackers-even-premium-members
5 cr points
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Posted 10/3/19 , edited 10/3/19
I also got premium but I still get ads, can you help me out pls?
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