What has happened to the player?!

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Posted 8/29/18 , edited 9/6/18
What in God's name happened to the player?! Where did the old version go?! I want the old one back, i really don't like the new one!
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Posted 8/29/18 , edited 8/29/18
From this news post
http://www.crunchyroll.com/anime-news/2018/08/24-1/cr-originals-and-the-html5-player


The most requested single feature we’ve seen is an HTML5 player on Crunchyroll web -- and it’s something that we’ve been working on for quite some time. Currently, a small, randomized percentage of our users are already being served the latest version of our new HTML5 player, as we continue to gather data and fix bugs.

We want to let everyone know that our new HTML5 player will soon be available to 100% of users, starting with a rollout to a quarter of all viewers next Tuesday, 8/28, and full rollout planned for September. If you can’t wait and would like to try it out yourself from now until 8/28 and have time to follow a set of technical instructions, please DM the CrunchyrollHTML CR account here for information of how to opt-in. Please be aware for opt-in users, some level of technical knowledge is recommended.


As for reverting to the old player, I'm not sure if its possible.
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37 / M
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Posted 8/29/18 , edited 8/30/18
I'm having problems, and the player looks new.

How do I know if I am one of those randomly selected?

I'm using seamonkey as a browser, and an antique single core computer with xp..
In this setup, I don't have a choice of video quality, and I try to play a vid it spikes my CPU to 100%, never loads nor plays.

If I change to chrome browser the flash player looks normal and works, kinda, but not as well as before.

YES i need to fix my computer.....but.....I bet many of the CR subscribers have old hardware too, the world being a big strange place it is.

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Posted 9/3/18 , edited 9/5/18
I just hope that they put the autoplay toggle back in. Isn't an issue for brand new episodes, but having it auto skip to the next page before having a chance to pause at the end in order to read comments is really annoying >:(
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Posted 9/4/18 , edited 9/5/18
I don't mind the new player, but give me back the option to skip ahead episodes instead of having to exit back out, and clicking the next episode!
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Posted 9/4/18 , edited 9/4/18
I have no idea why they don't allow people to pick the player that works for them. Stick a link at the bottom of the video area to load the flash version for people who prefer the old version or have setups with flash but not full html5 like older devices or OSs.

I get the need for a html5 versions but forcing that now screws over the group where flash worked fine. The html5 isn't that ready either, so I'm not sure why it was decided it was all or nothing instead of a transition period.

As of now, for me, nothing loads or works anymore on my primary device, which had no problem playing with the flash version.
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Posted 9/4/18 , edited 9/4/18

MobiusRaptor wrote:

From this news post
http://www.crunchyroll.com/anime-news/2018/08/24-1/cr-originals-and-the-html5-player


The most requested single feature we’ve seen is an HTML5 player on Crunchyroll web -- and it’s something that we’ve been working on for quite some time. Currently, a small, randomized percentage of our users are already being served the latest version of our new HTML5 player, as we continue to gather data and fix bugs.

We want to let everyone know that our new HTML5 player will soon be available to 100% of users, starting with a rollout to a quarter of all viewers next Tuesday, 8/28, and full rollout planned for September. If you can’t wait and would like to try it out yourself from now until 8/28 and have time to follow a set of technical instructions, please DM the CrunchyrollHTML CR account here for information of how to opt-in. Please be aware for opt-in users, some level of technical knowledge is recommended.


As for reverting to the old player, I'm not sure if its possible.


It's definitely possible, they reverted me without me asking. Did they not revert everyone?
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68 / M / Arizona
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Posted 9/4/18 , edited 9/4/18
No, I was on the old player for 1 episode, and was on the new player for the next episode.
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Posted 9/4/18 , edited 9/4/18

Khaltazar wrote:

It's definitely possible, they reverted me without me asking. Did they not revert everyone?


That's interesting. When did you have access to the new player and when did you lose it?

I know that months ago people who had the new player only had it temporarily for testing. The user in the following post only had it for about a day.
http://www.crunchyroll.com/forumtopic-1020197/new-hmtl5-video-player-feedback

Would it be possible that you were one of those randomly selected for the "testing batch" rather than part of the current rollout?


Edit
After looking around the forum, I found another post with others who have been reverted to the old player.
http://www.crunchyroll.com/group/cr_premium_members/forum?extra_param=1024142&page=0

Funny since I just got the new player today.
Der Zoodirektor
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Posted 9/4/18 , edited 9/5/18

Khaltazar wrote:

It's definitely possible, they reverted me without me asking. Did they not revert everyone?


The users participating the in the current roll-out phase are randomly chosen. It depends on whether you have a certain string in a cookie or not. This means that you may have access in one browser, but not another on the same computer. You may also have the new player on one computer, but not on another.

In any case, once the player is rolled out to 100% of users, there will be no going back to the Flash player for anyone.
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Posted 9/5/18 , edited 9/5/18

MobiusRaptor wrote:


Khaltazar wrote:

It's definitely possible, they reverted me without me asking. Did they not revert everyone?


That's interesting. When did you have access to the new player and when did you lose it?

I know that months ago people who had the new player only had it temporarily for testing. The user in the following post only had it for about a day.
http://www.crunchyroll.com/forumtopic-1020197/new-hmtl5-video-player-feedback

Would it be possible that you were one of those randomly selected for the "testing batch" rather than part of the current rollout?


Edit
After looking around the forum, I found another post with others who have been reverted to the old player.
http://www.crunchyroll.com/group/cr_premium_members/forum?extra_param=1024142&page=0

Funny since I just got the new player today.


It was as shinryou said, it was due to a cookie. My cookie expired, so I lost the new player. To get the new player back, I closed all my browser windows and cleared my history (including my cache and cookies) and then logged back in. After doing that, I got the new player again.
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Posted 10/12/18 , edited 10/12/18
Hey CR, how about this for future reference: DO NOT release a new ANYTHING, replacing the old with the new, WITHOUT the NEW actually being AS FUNCTIONAL or BETTER than the old.
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