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Updates On the New Crunchyroll Video Player

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Posted 9/26/19 , edited 9/26/19

shinryou wrote:

Try clearing the cookies and website data for Crunchyroll. That should fix the problem.


That worked for only a few minutes. Then it started again.
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Posted 9/26/19 , edited 9/26/19
i dont like the new player. when i fullscreen, it doesnt hide anything, it keeps trying to but flashes back, leaving the giant pause button in the middle, with the 2 layers of buttons, the bottom has the video length, and the top has the pause, volume, etc. its making watching animes harder.
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Posted 9/26/19 , edited 9/26/19

shinryou wrote:

Try clearing the cookies and website data for Crunchyroll. That should fix the problem.


Thanks! That fixed the issue with the overlay.
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Posted 9/26/19 , edited 9/27/19
So I dont know if this is a new problem, starting today i keep getting the pause option every time i full screen? is this fixable?
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Posted 9/27/19 , edited 9/27/19
I'm having the same issue as others with the overlay staying on the video in full-screen. I've cleared my cookies and data, and even closed Firefox for a bit, but the issue is still there. I'm using the latest version of Firefox and Windows 10, and I'd rather not have to use Chrome to watch my anime on here.

I was able to watch the new Mob Psycho 100 OVA yesterday, but that was before the player got updated. I've tried multiple videos now with the new player and the same problem happens every single time. I'm not going to watch a dimmed video with a giant pause symbol in the middle and deal with the the annoying little flash that happens every time the overlay tries to disappear only to reappear.

Edit: And as soon as I complain about it the problem seems to have been fixed. I don't know what's going on. I guess I'll see if the issue happens again.
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Posted 9/27/19 , edited 9/27/19
I had been using the new player for a couple of days but, i switched back by clearing my cookies.

my queue and my watched history weren't updating at all. Am I the only one who had that issue? i didn't see it mentioned in the fixes.
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Posted 9/27/19 , edited 9/27/19
With the new player and UI, after entering fullscreen mode when the UI is supposed to fade away it pops back up immediately. I've tried closing my web browser (Firefox) and unplugging my mouse, nothing works. I like the new design but this needs to be fixed asap.
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Posted 9/27/19 , edited 10/1/19

Hooligandk wrote:

I had been using the new player for a couple of days but, i switched back by clearing my cookies.

my queue and my watched history weren't updating at all. Am I the only one who had that issue? i didn't see it mentioned in the fixes.


Same here. Every time I watch a video and go back to my Queue, it keeps saying I haven't watched it at all.
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Posted 9/27/19 , edited 9/28/19
Same here. The videos home page says it has been watched but the queue page does not.
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Posted 9/28/19 , edited 9/28/19
Clearing cookies and site data did not work, as 1, they were not on there to begin with, and 2, I have my browser clear all cookies when I close the browser.

Be nice if CR ever let us know in advance what to expect and how to make it work.when they go to a new viewer.

Be different anyway, eh?
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Posted 9/28/19 , edited 9/28/19
I'm getting a weird flash every few seconds in fullscreen mode. It mimics the action of moving my mouse even when I'm not; unplugging my mouse didn't fix the issue either. Also noticed my UI is definitely different from OP's screenshot, even though my UI used to look like OP's. im confused
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Posted 9/28/19 , edited 9/28/19
did they give an update yet on fixing the fucking Firefox issue yet where it constantly detects the mouse and basically you cannot use it fullscreen?

I cannot watch a single episode of a single anime until they fix it!
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